Digital Tech Platform Owner

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Pinpoint Asia Full time
Job Summary

We are seeking a highly skilled Digital Tech Platform Owner to join our team at Pinpoint Asia. As a key member of our technology recruitment team, you will be responsible for leading and facilitating discussions to ensure requirements effectively meet business needs.

Key Responsibilities:

  • Analyzing and identifying areas for improvement in end-to-end sales, onboarding, and service processes across multiple platforms
  • Leading and facilitating discussions to ensure requirements effectively meet business needs
  • Documenting functional requirements and user stories for system operation and implementation
  • Defining, enhancing, and maintaining top-tier business analysis practices
  • Managing and approving all change requests in line with project governance standards
  • Ensuring high-quality standards throughout the process
  • Providing comprehensive support to multiple platforms for all digital assets
  • Proactively offering valuable insights and recommendations to identify areas for improvement
  • Conducting end-user training
  • Collaborating closely with internal stakeholders, IT, external vendors, and partners to implement necessary system enhancements to accommodate ongoing business needs

Requirements:

  • Minimum of 8 years of experience in the Insurance industry, with a background as a platform owner or in a similar role
  • Holder of agile methodology certification is preferred
  • Extensive knowledge of sales and onboarding processes, as well as operations. Understanding of Bancassurance business would be a great plus.
  • Proven capability to digitize end-to-end sales and service processes
  • Robust business analysis skills
  • Strong understanding of various software development methodologies such as Scrum, Agile, and Waterfall
  • Knowledge of business processes and change management practices.
  • Exceptional analytical, problem-solving, and proactive decision-making skills.
  • Excellent communication, collaboration, and interpersonal skills in English and Cantonese.
  • University Graduate in Computer Science, Information Systems, or a related subject.
  • Proficiency in both English and Chinese, written and spoken.

Benefits:

  • Competitive Salary Package: Enjoy industry-leading salary packages that reflect your skills and experience.
  • Performance-Based Bonuses: Earn additional income through performance bonuses that reward your hard work and dedication
  • Comprehensive Health Benefits: Access top-tier health, dental, and vision insurance plans to keep you and your family healthy.

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