Key Business Operations Support

5 hours ago

Hong Kong, Central and Western District, Hong Kong SAR China British Council Full time

The British Council supports peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. Our team is dedicated to delivering exceptional support to our Country/Territory Director, ensuring the effective management of key relationships and efficient delivery of the Directorate's responsibilities.

Job Description
  • Support the Country/Territory Director: Provide direct assistance to the Director in managing the country/territory operation, ensuring effective governance as per British Council standards.
  • Schedule Meetings: Coordinate meetings of the Country/Territory Leadership Team (CLT) and Incident Management Team (IMT), ensuring maximum participation and timely scheduling.
  • Maintain Governance Records: Ensure accurate records of actions, progress updates, and CLT O365 Teams site maintenance.

Main Accountabilities:

1. Logistics Support: Take the lead on organizing large-scale online and in-country/territory meetings, as well as programs for internal/external senior visitors and new members of staff.

  • Coordinate Visit Programs: Plan visit programs that reflect the quality and impact of our work.
  • Briefing and Logistics: Coordinate briefing and logistics for visits, including hotel bookings and meeting arrangements.

2. Staff Engagement and Well-being: Coordinate invitations and logistics for All Staff meetings and other staff engagement activities, supporting the well-being of the team.
  • Organize Staff Events: Coordinate staff events, including All Staff meetings and other engagement activities.
  • Liaise with Embassy: Liaise with the Embassy for HMA's engagement with us and British Council participation in FCDO activities.

3. Calendar Management and Administrative Support: Coordinate the Country/Territory Director's calendar, travel, and other administrative tasks, ensuring good records management and effective interaction with stakeholders.
  • Manage Director's Calendar: Coordinate the Director's calendar, ensuring timely scheduling and follow-up actions.
  • Accompany Director: Accompany the Director to meetings, providing cultural insight and language support as required.

4. Financial and Procurement Support: Assist the Director in managing specific budgets, monitor budget lines in SAP, and provide support for finance and procurement processes.
  • Monitor Budgets: Monitor Country/Territory Director Function budget lines in SAP.
  • Purchase Orders: Raise purchase orders as requested by the Director, in line with corporate standards.

5. Equality, Diversity, and Inclusion (EDI): Contribute to an inclusive and anti-racist organizational culture, being aware of own biases and taking action to mitigate against these, ensuring people feel valued and treated equitably.

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