Workplace Technology Director

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full time
Job Title: Workplace Technology Lead Job Summary: The successful candidate will lead the Workplace Technology function, managing technical, operation and service aspects to deliver quality products and services to HKEX corporate. Key Responsibilities: • Manage technical and service aspects of IT End User Computing. • Develop and execute digital workplace roadmap and strategy that align with business goals and technology transformation initiatives. • Ensure Workplace Technology integrating with Group IT functions to deliver seamless IT experience and capabilities. • Stay abreast of emerging technologies and best practices in the areas of digital workplace support and major incident management. • Establish strong stakeholder relationship to ensure effective communications on service requirements, service improvements, risks, service changes, service outages, and service issues. • Collaborate with stakeholders to understand their needs and incorporate feedback into digital solutions. • Analyze data to identify trends, make informed decisions, and drive continuous improvement. • Oversee the management of digital workplace platforms, ensuring their reliability, performance, and user satisfaction. • Deliver performance and adhere to SLAs for captive and third-party service providers. • Manage meeting room and event management IT support. • Manage overseas office IT support, reference architecture, target operating model. • Drive continual improvement by ensuring system, procedure and methodology alignments to corporate strategy and business priorities. • Identify improvement opportunities and actively sponsor and engage in change initiatives and implementation efforts. • Accountable for Financial and Cost Management aspects of the function, including IT Budget, reforecasting, Headcount, CAPEX, and OPEX tracking. • Manage commercial contracts and uphold great vendor partner relationships for service delivery. • Advocate security and governance mindset on everything we do to achieve a well-controlled environment operation. • Ensure regulatory compliance and adherence to industry standards and regulatory bodies. • Coach and motivate diverse team members to maximize effectiveness while enhance interactions, harmony and synergy. Requirements: • Bachelor or Master Degree holder in Computer Science, IT or equivalent discipline. • Minimum 10 years experience in technology operations, preferably in the financial services industry, with at least 10 years leading and transforming teams. • Strong background in digital user experience and operations. • Minimum 8 years of experience in managing team of 20 or more. • Strong experience on IT Service Management (ITSM) in particular to Incident, Problem and Change management. • Experience with end user support (Level 1 to 3), unified communications, workstation patching and vulnerability management. • Skilled at establishing strong relationships with and influencing executive stakeholders. • Strong experience on SLA/OLAs/SLIs and focus on the associated KPI metrics. • Proven track record of delivering complicated multi-regional projects. • Understanding of rNPS and CSAT for customer experience measures. • Strong customer centric and process-oriented mindset. • High degree of self-awareness, integrity, and confidence, negotiate effectively amid constraints and within boundaries. • Energetic and self-motivated. Personality with strength in remaining goal-focused. Persistence to deliver high quality standard of work regardless of size, scope, or resistance. • Strategic, innovative, analytical problem solver and wiling to challenge status quo. Location: HKEX - Exchange Square Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent

  • Vice President, Workplace Technology Services Senior Specialist

    5 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China BNY Full time

    Job Title: Vice President, Workplace Technology Services Senior SpecialistWe are seeking a highly skilled and experienced Vice President, Workplace Technology Services Senior Specialist to join our Engineering team in Hong Kong. As a key member of our team, you will be responsible for delivering exceptional technology services to our clients and ensuring the...

  • Executive Director, Workplace Operations

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China foodpanda Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Executive to lead our workplace management practices and take ownership of the workplace experience. As a key member of our team, you will be responsible for providing full spectrum of workplace management services to our Hong Kong office, including office management, tenancy management, event...

  • Director, Information Security Management, Enterprise Technologies

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China Company 331 - Manulife Financial Asia Limited Full time

    Job Title: Director, Information Security Management, Enterprise TechnologiesAbout the Role:We are seeking a highly skilled and experienced Director, Information Security Management, Enterprise Technologies to join our team at Company 331 - Manulife Financial Asia Limited. As a key member of our Information Security team, you will be responsible for...

  • IT Director

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job OverviewClassy Wheeler Limited is seeking an exceptional IT Director to lead our technology vision and drive digital transformation across the organization.Key ResponsibilitiesTechnology Leadership: Provide strategic direction and oversight for the IT department, ensuring alignment with the company's overall business objectives.Project Management: Manage...

  • Technology Risk Manager/Associate Director

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China KPMG China Full time

    About the RoleKPMG China is seeking a highly skilled Technology Risk Manager/Associate Director to join our team in Hong Kong. As a key member of our Technology Risk team, you will play a critical role in helping our clients navigate the complex landscape of technology risk and compliance.Key ResponsibilitiesDesign and execute technology risk assessments,...

  • Technology Risk Manager

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China KPMG China Full time

    About KPMG ChinaKPMG China offers a wide range of multidisciplinary services, including audit, tax, and advisory, with a strong emphasis on addressing the unique needs of our clients across various industries. Our commitment to delivering exceptional quality services is matched by our dedication to being a responsible corporate citizen, positively impacting...

  • Sun Life Technology Delivery Director

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full time

    Job SummaryWe are seeking a highly experienced and skilled Director of Technology Delivery to join our team at Sun Life. As a key member of our leadership team, you will be responsible for overseeing the delivery of technology solutions that meet the business needs of our organization.Key ResponsibilitiesTechnology Solution Delivery: Lead the delivery of...

  • Sales Director, APAC Media Technology

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China MediaKind Full time

    Account Director, Sales APACAt MediaKind, we're seeking an experienced sales professional to drive our growth in the Broadcasters segment within the Media Technology industry.Key Responsibilities:Manage and grow existing relationships with key broadcasters, sports leagues, and media technology companies in APAC.Identify and pursue new sales opportunities to...

  • Sun Life Technology Delivery Director

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full time

    Job SummaryWe are seeking a highly experienced and skilled Director of Technology Delivery to join our team at Sun Life. As a key member of our leadership team, you will be responsible for overseeing the delivery of technology solutions that meet the business needs of our organization.Key ResponsibilitiesTechnology Solution Delivery: Lead the delivery of...

  • Director of Quality and Compliance

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China TTM Technologies, Inc. Full time

    Job Title: Director of Quality, Asia PacificTTM Technologies, Inc. is seeking a highly experienced and skilled Director of Quality to lead our Asia Pacific region. As a key member of our leadership team, you will be responsible for developing and implementing quality strategies that drive business growth and customer satisfaction.About TTMTTM Technologies,...

  • Technology Risk Manager

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China KPMG China Full time

    OverviewKPMG China offers a wide range of professional services, including audit, tax, and advisory, with a strong emphasis on meeting the diverse needs of our clients across various industries. Our commitment to delivering exceptional quality services is matched by our dedication to being a responsible corporate citizen, positively impacting our environment...

  • Senior Art Director

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China Ogilvy Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Art Director to join our team at Ogilvy. As a key member of our creative team, you will be responsible for leading the development of innovative and effective visual solutions for our clients.Key ResponsibilitiesCollaborate with cross-functional teams to understand client needs and develop...

  • Technology Risk Manager

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China KPMG China Full time

    About KPMG ChinaKPMG China is a leading provider of multidisciplinary services, encompassing audit, tax, and advisory, with a dedicated focus on addressing the needs of our clients across various industries. Our commitment to delivering exceptional quality services is matched by our aspiration to be a responsible corporate citizen, positively impacting our...

  • Director of Technology Solutions for Asia Pacific

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China Milliman Full time

    Job SummaryWe are seeking a highly skilled and experienced Director & Head of Technology Solutions to join our team in Greater Asia. As a key member of our team, you will play a critical role in supporting the development and delivery of consulting activities across multiple markets in Asia Pacific.Key ResponsibilitiesSupport the development and delivery of...

  • Director of Finance Transformation

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China KPMG China Full time

    About the RoleWe are seeking a highly skilled and experienced finance professional to join our team as an Associate Director in Finance Consulting. As a key member of our team, you will be responsible for delivering large-scale finance and accounting transformation engagements, from finance strategy and target operating model development to finance...

  • Director of Quality and Compliance

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China TTM Technologies, Inc. Full time

    Job Title: Director of Quality, Asia PacificTTM Technologies, Inc. is seeking a highly experienced and skilled Director of Quality to lead our Asia Pacific region. As a key member of our leadership team, you will be responsible for developing and implementing quality strategies that drive business growth and customer satisfaction.About TTMTTM Technologies,...

  • Director of Quality and Compliance

    6 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China TTM Technologies, Inc. Full time

    Job Title: Director of Quality, Asia PacificTTM Technologies, Inc. is seeking a highly experienced and skilled Director of Quality to lead our Asia Pacific region. As a key member of our leadership team, you will be responsible for developing and implementing quality strategies that drive business growth and customer satisfaction.About TTMTTM Technologies,...

  • Head of Technology Third Party Governance

    3 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Job DescriptionHSBC is seeking a highly skilled professional to fill the role of Head of Technology Third Party Management. This position is a pivotal part of the company's Digital Business Services, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency.Role PurposeThe successful...

  • Account Director

    6 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Gartner Full time

    About the RoleThe Account Director is a field-based, direct sales role responsible for driving client retention and growth through strategic planning and execution. This role requires a consultative approach, working closely with C-level executives to develop and implement effective enterprise-wide strategies that maximize the value delivered by Gartner's...

  • Programme Coordinator, Board Director Programme

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Financial Times Full time

    About UsThe Financial Times is a leading global news organisation that delivers high-quality information, news, and services to individuals and companies worldwide. Our mission is to provide independent and unbiased reporting, analysis, and commentary on global events and trends.Our Commitment to Diversity and InclusionWe strive to create a workplace culture...