Insurance Customer Experience Specialist

About FWD Life Insurance CorporationFWD Life Insurance Corporation is a leading pan-Asian life insurance business with a strong presence in 10 markets. With over 11 million customers, we are committed to making the insurance journey simpler, faster, and smoother. Our innovative propositions and easy-to-understand products are supported by digital technology,...

Top Reasons to Work with TDCXTDCX offers a dynamic work environment with attractive remuneration, great perks, and performance incentives. Our comprehensive medical, insurance, or social security coverage ensures your well-being. Enjoy world-class workspaces and engage in activities that foster a positive culture.We prioritize your career growth with strong...

About FWD GroupFWD Group is a leading pan-Asian life insurance business with a strong presence in 10 markets. Our mission is to make the insurance journey simpler, faster, and smoother for our customers. We achieve this through innovative propositions and easy-to-understand products, supported by digital technology.The JobDrive the growth of Regular Pay...

Job Title: Customer Experience SpecialistJob Summary:We are seeking a skilled Customer Experience Specialist to join our team at Maersk. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across various channels, ensuring customer satisfaction and loyalty.Responsibilities:Manage customer...

Job Title: Mobile Insurance SpecialistAs a Mobile Insurance Specialist at HSBC, you will play a key role in providing comprehensive insurance solutions to our Premier customers. With a strong focus on customer satisfaction and retention, you will work closely with our Relationship Managers and Investment Specialist Team to deliver exceptional service and...

About FWD GroupFWD Group is a leading pan-Asian life insurance business with a strong presence in 10 markets. Our mission is to revolutionize the insurance industry by providing innovative, customer-centric solutions that make a meaningful difference in people's lives.Job SummaryWe are seeking a highly skilled and experienced Insurance Risk Management...

Job DescriptionAs a key member of our team, you will play a crucial role in providing comprehensive wealth consultation services to our Premier customers. Working closely with our Relationship Managers and Investment Specialist Team, you will be responsible for identifying and capturing insurance business opportunities, developing and retaining quality...

About the RoleCathay Pacific Airways Limited is seeking a skilled Customer Experience Recovery Specialist to join our team. As a key member of our operations, you will play a crucial role in ensuring exceptional customer experiences during significant disruptions.

About HKT TeleservicesHKT Teleservices, a leading business process outsourcing (BPO) company, offers a range of customer experience solutions. Our expertise encompasses voice and non-voice services, earning us prestigious accolades.With a global presence, we operate 24-hour, multi-channel customer care centers in Hong Kong and Mainland China. Our expansive...

Job Title: Mobile Insurance SpecialistAs a Mobile Insurance Specialist at HSBC, you will play a key role in providing comprehensive insurance solutions to our Premier customers. With a strong focus on customer satisfaction and retention, you will work closely with our Relationship Managers and Investment Specialist Team to deliver exceptional service and...

Job SummaryAs a Mobile Insurance Specialist at HSBC, you will be responsible for providing comprehensive wealth consultation services to our Premier customers. You will work closely with our Relationship Managers and Investment Specialist Team to identify and capture insurance business opportunities, develop and retain quality relationships with targeted...

About FWD Life Insurance CorporationFWD Life Insurance Corporation is a leading pan-Asian life insurance business, dedicated to making the insurance journey simpler, faster and smoother for its customers.The company is focused on delivering innovative insurance solutions and easy-to-understand products, supported by digital technology. Through its...

Insurance Solutions SpecialistHSBC is seeking a high-calibre professional to join our team as an Insurance Solutions Specialist. This role is responsible for providing specialist advice on appropriate insurance solutions to ensure the insurance or protection needs of our customers are well fulfilled.Key ResponsibilitiesProvide expert advice on insurance...

Insurance Specialist Opportunity at HSBCWe are seeking a highly skilled Insurance Specialist to join our team at HSBC. As an Insurance Specialist, you will play a critical role in providing expert advice on insurance solutions to our customers, ensuring their insurance needs are met and exceeded.Key Responsibilities:Provide specialist advice on insurance...

Top Reasons to Work with TDCXWe offer a dynamic work environment that fosters growth and development. Our comprehensive benefits package includes attractive remuneration, great perks, and performance incentives. We also provide comprehensive medical, insurance, or social security coverage, world-class workspaces, and engaging activities and recognition...

Insurance Specialist Opportunity at HSBCWe are seeking a high-calibre professional to join our team as an Insurance Specialist, providing specialist advice on appropriate insurance solutions to ensure the insurance or protection needs of our customers are well fulfilled.Key Responsibilities:Provide expert advice on insurance solutions to meet customer...

Customer & Proposition Manager - Life InsuranceAt HSBC, we're committed to delivering exceptional customer experiences that drive business growth and customer loyalty. We're seeking a highly skilled Customer & Proposition Manager to join our team and help us achieve this goal.Key Responsibilities:Work closely with business owners and enablement teams to...

As a key member of our Customer Experience (CX) leadership team, you will play a critical role in driving customer-centricity across our APAC region. Reporting to the Head of CX, you will be responsible for working closely with our Country Customer Leads and other stakeholders to develop and implement customer-focused strategies that drive business growth...

As a key member of our Customer Experience team, you will play a vital role in driving customer-centricity across APAC. Reporting to the Head of Customer Experience, you will work closely with a diverse team to develop and implement strategies that enhance customer satisfaction and loyalty.Key Responsibilities:Optimize VOC Programs across the region,...

Customer Experience Manager APACReporting to the Head of Customer Experience, you will work closely with a diverse team across countries in APAC to drive thought leadership on customer-centric strategies. Your key responsibilities will include:Optimizing VOC Programs across the region by leveraging TNPS and RNPS insights to drive action.Developing CX...