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Insurance Specialist
3 months ago
As a key member of our team, you will play a crucial role in providing comprehensive wealth consultation services to our Premier customers. Working closely with our Relationship Managers and Investment Specialist Team, you will be responsible for identifying and capturing insurance business opportunities, developing and retaining quality relationships with targeted customer groups, and providing specialist advice on appropriate insurance solutions to meet the insurance and protection needs of our customers.
Key Responsibilities:- Identify and capture insurance business opportunities with prompt follow-up on analytically driven leads with a key focus on targeted customer group in Hong Kong
- Develop and retain quality relationship with targeted customer group; Manage individual insurance portfolios, conduct regular contact to Premier mainland customers to ensure the highest rate of customer satisfaction and persistency
- Engage end-to-end insurance service, including customer needs identification, solution recommendations, application fulfilment, and follow up
- Provide specialist advice on appropriate insurance solutions to meet the insurance and protection needs of Premier customers are well fulfilled
- Establish effective working relationships with other teams within the Branch and other relevant partners that impact the client's experience of HSBC to deliver a consistent approach and application of outstanding service standard
- Build and maintain a positive team culture through ensuring quality business referrals and referral skills among team members and contributing to product knowledge and skills sharing
- Maintain a high level of compliance guidelines and procedures
- Ensure self, and team activities comply with relevant legal and regulatory requirements and meet HSBC standards and procedures
Requirements:
- Tertiary or university level education, preferably in finance, business or a related discipline
- Rich experience in understanding clients' needs and providing life insurance solutions to clients with exposure to mainland clients, preferably in Banc assurance field
- Extensive wealth management and insurance product knowledge and sales capabilities
- Insurance related license are required, including Hong Kong Securities and Investment Institute Paper 1,7,8 and Insurance Intermediaries Qualifying Examination Paper 1,2,3,5 and compliance with related Continuing Professional Development (CPD) requirements
- A good level of English in reading and writing, fluent Mandarin is required
- Excellent communication, interpersonal and motivational skills
