Head of Ground Services Standard and Training
2 months ago
About Us
Hong Kong Express Airways Limited is a leading low-cost carrier in Asia, known for its modern aircraft fleet and commitment to excellent service.
Job Summary
We are seeking a highly experienced and skilled professional to lead our ground operations team. As the Head of Ground Services Standard and Training, you will be responsible for developing and enhancing our ground operations processes and procedures to ensure excellent service, safety, and security standards.
Key Responsibilities
- Develop and implement ground operations policies and procedures to ensure compliance with regulatory requirements and company standards.
- Lead a team of ground operations staff to ensure efficient and effective delivery of services.
- Collaborate with cross-functional teams to develop and implement training programs for ground operations staff.
- Manage and maintain ground operations policies and procedures to ensure they are up-to-date and compliant with regulatory requirements.
- Develop and implement strategies to improve ground operations efficiency and effectiveness.
- Ensure compliance with IOSA requirements and maintain our IOSA registration.
Requirements
- Bachelor's degree or equivalent in a relevant field.
- Minimum 10 years of experience in ground operations, with at least 7 years in a managerial role.
- Excellent knowledge of ground operations processes and procedures, including IOSA requirements.
- Strong leadership and communication skills.
- Ability to work under pressure and make fast decisions.
- Advanced knowledge of Microsoft Office.
What We Offer
- Opportunity to work with a leading low-cost carrier in Asia.
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
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