Ramp Services Manager

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China China Aircraft Services Limited Full time

Main Responsibilities

The successful candidate will be responsible for overseeing the activities related to ground service equipment, including operational performance, costs of operation and maintenance, safety, and compliance with established procedures and regulations.

Key Accountabilities

  • Ensure the provision of timely, effective, and quality services delivered to airlines and customers.
  • Oversee the resources planning, including reviewing periodic work schedules, manpower, equipment, and workflow to optimize operation efficiency at reasonable costs and obtain the optimum utilization of resources.
  • Maintain and enforce safety requirements as specified by airlines, customers, regulatory authorities, and the Company from time to time.
  • Provide professional advice on the procurement of ground service equipment, materials, supplies, and parts required to maintain equipment and facilities.
  • Ensure inspection, repair, and maintenance services to obtain maximum utilization of equipment in accordance with agreed maintenance schedules and prevent operational delays.
  • Maintain proper repair and maintenance records.
  • Ensure the licensing of all vehicles operated are in compliance with legislative and authorities' requirements.
  • Develop training materials for operators, procedural manuals, and conduct trainings for team members, secure the training records are properly maintained.
  • Take part in the investigation and evaluation of staff-related issues, including but not limited to staff injury, traffic/aircraft incidents, and enforce disciplinary actions if necessary.
  • Act as a contact point for external parties when dealing with operation-related issues, including but not limited to airlines, customers, regulatory authorities.

Qualifications and Requirements

The ideal candidate should possess a degree holder or above in Mechanical/Engineering, with exposure in managing ground service equipment within an aviation environment being a merit. Possession of technical qualification in motor vehicle maintenance is of advantage. A valid driving license class 1 and 2 is also required. Good spoken and written English and Chinese (Cantonese and Mandarin) are essential. Proficiency in MS Office applications and excellent communication and interpersonal skills are also necessary. Strong leadership, analytical mind with sound organization and presentation skills are required.



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