Cargo Operations Manager

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China AirAsia Full time
About the Role

We are seeking a highly skilled and experienced Cargo Operations Manager to join our team at AirAsia. As a key member of our operations team, you will be responsible for ensuring the safe, timely, and cost-effective processing of our cargo shipments and charter flights.

Key Responsibilities
  • Manage and coordinate cargo operational activities to ensure efficient and safe operations.
  • Lead a team of Cargo Supervisors across China and implement quality control measures.
  • Establish and monitor policies, procedures, and service standards for airport cargo operations.
  • Direct and ensure compliance with aviation regulations and government standards.
  • Communicate effectively with various stakeholders, including customers, cargo terminal operators, and airport authorities.
  • Investigate and report on cargo damage or delays, and implement corrective actions.
  • Review and analyze operational reports to ensure proper dissemination and identify areas for improvement.
  • Provide operations support to the sales team and ensure customer satisfaction.
Requirements
  • Strong understanding of cargo operations, ramp operations, flight operations, and cargo handling procedures.
  • Ability to read, speak, and understand English and Chinese Mandarin languages.
  • Good communication skills and a friendly, outgoing personality.
  • Ability to work weekends, holidays, and days off.
  • Other duties as assigned.
Preferred Qualifications
  • Proficient with Microsoft Office and general computer skills.
  • Excellent verbal and written communication skills.
  • Proven ability to handle multiple projects and meet deadlines.
  • Excellent interpersonal, leadership, and management skills.
About AirAsia

We are a dynamic and innovative airline that values diversity and inclusion. We are committed to creating a work environment that is fair, respectful, and supportive of all employees. We are an equal opportunity employer and welcome applications from qualified candidates.



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