Head of Professional Services

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China One Arrow Consulting Full time
Job Title: Head of Professional Services

One Arrow Consulting is seeking a highly experienced and skilled professional to lead our team of Functional Consultants in Asia. As the Head of Professional Services, you will be responsible for managing a team of experts who provide pre-sales support, customer service, and new client implementations.

Key Responsibilities:
  • Lead and manage a team of Functional Consultants across Hong Kong and Singapore.
  • Provide pre-sales support, customer service, troubleshooting, and new client implementations.
  • Serve as the senior representative for Asia customers.
  • Hire and train junior consultants, promoting team development.
  • Collaborate with global teams to enhance service delivery.
  • Ensure successful migrations and troubleshooting for client needs.
  • Define, test, and deliver new software features and functions.
  • Present complex concepts to senior executives, fostering strong customer relationships.
  • Oversee technical aspects of customer sales presentations.
  • Manage complex customer implementations and post-implementation support.
Requirements:
  • Graduate or Post Graduate in finance with a focus on Accounting.
  • Minimum 10-15 years or above in fund administration / fintech companies would be ideal, with experience in software like Multifonds.
  • Expertise in migrations, troubleshooting, and customer support.
  • Strong communication skills and customer focus.
  • Ability to analyze complex information and work collaboratively.


  • Hong Kong, Central and Western District, Hong Kong SAR China Aurex Group Full time

    Job Title: Head of Technical Services, Hong KongAbout the Role:Aurex Group, a leading property services firm, is seeking a seasoned professional to lead their technical services division in Hong Kong. As Head of Technical Services, you will be responsible for overseeing the building surveying and property management business, providing leadership and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Financial GroupWe are a leading financial services group in Hong Kong, offering a wide range of banking, insurance, and financial services through our extensive network of branches in Hong Kong, Macau, and Mainland China.Job SummaryWe are seeking a highly motivated and experienced professional to join our team as an Assistant Manager, Customer...


  • Hong Kong, Central and Western District, Hong Kong SAR China HK007 Guy Carpenter & Company, Limited Full time

    Job Title: Head of Client Support ServicesGuy Carpenter is seeking a seasoned professional to lead our Client Support Services team in Hong Kong. As a key member of our regional leadership team, you will be responsible for driving strategic initiatives and delivering exceptional client service.Key Responsibilities:Develop and implement regional strategies to...


  • Hong Kong, Central and Western District, Hong Kong SAR China HK007 Guy Carpenter & Company, Limited Full time

    Job Title: Head of Client Support ServicesGuy Carpenter is seeking a seasoned professional to lead our Client Support Services team in Hong Kong. As a key member of our regional leadership team, you will be responsible for driving strategic initiatives and delivering exceptional client service.Key Responsibilities:Develop and implement regional strategies to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Otis College of Art and Design Full time

    About OtisAt Otis, we're a global leader in the elevator and escalator industry, moving 2 billion people every day. Our commitment to innovation, quality, and safety has earned us a reputation as a trusted partner for customers and passengers worldwide.Job SummaryWe're seeking a talented Service Sales Professional to join our team. As a key member of our...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Edge Partnership Full time

    About the RoleThe Edge Partnership is seeking an experienced Head of Corporate Secretarial Services to lead our ComSec team. As a key member of our organization, you will be responsible for ensuring efficient portfolio and enquiries delegation, maintaining a collaborative work environment, and encouraging growth and high performance.Key ResponsibilitiesAct...

  • Digital Wealth Head

    3 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job Title: Digital Wealth HeadAbout the Role:We are seeking a highly skilled Digital Wealth Head to join our team at Bank Of China (Hong Kong) Limited. As a key member of our digital wealth management team, you will be responsible for leading the development and implementation of our digital wealth products and services.Key Responsibilities:* Collaborate...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job SummaryDBS Bank is seeking a highly skilled Data Management Professional - Team Head to lead our data management efforts. As a key member of our Technology and Operations team, you will be responsible for providing team leadership, shared vision, and positive communications to achieve DBS HK's vision and strategy around data, architecture, and data...


  • Hong Kong, Central and Western District, Hong Kong SAR China Otis College of Art and Design Full time

    About OtisAt Otis, we're passionate about moving people and goods safely and efficiently. As a global leader in the elevator and escalator industry, we're committed to delivering exceptional service and solutions to our customers.Job SummaryWe're seeking a highly motivated and results-driven Service Sales Professional to join our team. In this role, you'll...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aurex Group Full time

    Job Title: Head of Technical Services, Hong KongAbout the Role:Aurex Group, a leading recruitment agency, is partnering with a prominent property services firm to find a seasoned leader to oversee the company's operations in Hong Kong.Key Responsibilities:Manage and oversee the building surveying and property management business in Hong KongProvide strategic...

  • Head of Operations

    3 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Robert Walters Hong Kong Full time

    Job Title: Head of OperationsRobert Walters Hong Kong is seeking a highly experienced and skilled Head of Operations to join our team.Job Summary:The Head of Operations will be responsible for overseeing the daily operations of the Operations Unit, ensuring that all transactions are completed in a timely and professional manner. This includes managing the...

  • Head of Services

    1 month ago


    Hong Kong, Central and Western District, Hong Kong SAR China NTT Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled and experienced Head of Services to join our team at NTT DATA. As a key member of our leadership team, you will be responsible for ensuring the delivery of high-quality services to our clients.Key ResponsibilitiesManage the financial performance of our services, including growth, delivery...

  • Head of Department

    3 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China City University of Hong Kong Full time

    Academic Leadership OpportunityCity University of Hong Kong is seeking a distinguished academic leader to head its Department of Social and Behavioural Sciences. As a key member of the University's senior management team, the successful candidate will provide strategic direction and leadership in research and professional education.The appointee will have a...

  • Head of Department

    3 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China City University of Hong Kong Full time

    City University of Hong Kong: A Leader in Professional EducationAt City University of Hong Kong, we are committed to pursuing excellence, promoting innovation, and nurturing creativity to improve people's lives. As a publicly funded institution, we strive to become globally recognized for our professional education, which emphasizes the mutual enrichment of...

  • Head of Department

    1 month ago


    Hong Kong, Central and Western District, Hong Kong SAR China City University of Hong Kong Full time

    Job Opportunity:City University of Hong Kong is seeking a highly qualified individual to fill the position of Head of Department in the College of Liberal Arts and Social Sciences.About the Role:The successful candidate will provide leadership and strategic direction in research and professional education for the Department, promoting academic excellence and...


  • Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full time

    Unlock Your Potential in a Dynamic Financial EnvironmentMitsubishi UFJ Financial Group (MUFG) is a global leader in the financial industry, and we're seeking a talented individual to join our team as an Analyst (Assistant Relationship Manager) in the Japanese Corporate Banking Division.About the RoleThis is an exciting opportunity to provide administrative...


  • Hong Kong, Central and Western District, Hong Kong SAR China HK007 Guy Carpenter & Company, Limited Full time

    Job Title: Head of Client Support Services, Hong KongDescription:Guy Carpenter is seeking a seasoned professional to lead our client support services team in Hong Kong. As a key member of our regional leadership team, you will be responsible for driving strategic initiatives and delivering exceptional client service.Key Responsibilities:Develop and execute...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Edge Partnership Full time

    About the RoleWe are seeking a highly experienced and skilled Head of Corporate Secretarial Services to join our team at The Edge Partnership. As a key member of our leadership team, you will be responsible for leading our Corporate Secretarial Services team and ensuring the delivery of high-quality services to our clients.Key ResponsibilitiesLead the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Express Airways Limited Full time

    About UsHong Kong Express Airways Limited is a leading low-cost carrier in Asia, known for its modern aircraft fleet and commitment to excellent service.Job SummaryWe are seeking a highly experienced and skilled professional to lead our ground operations team. As the Head of Ground Services Standard and Training, you will be responsible for developing and...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job Title: SVP, Open Account Trade Product Head, Global Transaction ServicesDBS Bank is seeking a seasoned professional to lead our Open Account Trade (OAT) product management team in Global Transaction Services. As SVP, Open Account Trade Product Head, you will be responsible for driving business growth, developing strategies, and managing a team of product...