Ground Operations Manager

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Express Airways Limited Full time

At Hong Kong Express Airways Limited, we're committed to providing exceptional service and safety in our ground operations. We're seeking a highly skilled and experienced professional to lead our team in developing and enhancing our ground operations processes and procedures.

The successful candidate will be responsible for driving a team to develop and enhance ground operations training packages, managing and maintaining our Ground Operations Policy and Procedure, and reviewing current policies and procedures with stakeholders to deliver best-in-class practices.

As a key member of our team, you will be responsible for managing and reviewing our company's long-term service strategy, establishing strategic and resource planning, and securing our leading position in the industry.

We offer a dynamic and multicultural work environment, with opportunities for professional growth and development. If you're a motivated and results-driven individual with a passion for ground operations, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Develop and enhance ground operations processes and procedures to achieve excellent service, safety, and security requirements.
  • Manage and maintain Ground Operations Policy and Procedure.
  • Review current policies and procedures with stakeholders to deliver best-in-class practices.
  • Manage and review company long-term service strategy.
  • Establish strategic and resource planning to secure our leading position in the industry.

Requirements:

  • Bachelor's degree or equivalent.
  • Minimum 10 years of work experience, with 7 years of relevant experience and 5 years in a managerial role.
  • Knowledge of all aspects of Ground Operations and IOSA requirements.
  • Excellent command of written and spoken English and Chinese (Mandarin is a plus).
  • Advanced knowledge in Microsoft Office.
  • People management skills, with good communication skills and a fast decision-making ability.
  • Strong analytical and project management skills, with sensitivity to figures.
  • Able to work under pressure.

What We Offer:

  • Fly anywhere we fly for free with your friends and family to explore the world.
  • Hybrid working with flexibility in workplace and working hours to foster work-life harmony.
  • Open office to collaborate, connect, and share great ideas.
  • Energetic and multicultural teammates from up to 50 nationalities.
  • Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon, and N.T.


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