"Airport Operations Supervisor", "Passenger Services Coordinator", "Training and Development Manager", "Ground Services Specialist", "Aviation Policy Analyst"

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Express Airways Limited Full time

At Hong Kong Express Airways Limited, we're opening up new travel experiences that inspire and invigorate millions of people across the region. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life.

We're looking for a talented individual to join our team as a Passenger Services Coordinator. In this role, you will be responsible for developing and maintaining passenger related policies and procedures, ensuring compliance with regulatory, IATA and HKE requirements.

As a key member of our team, you will have the opportunity to:

  • Develop and maintain network-wise, intermodal and station specific training materials that relevant to passenger and baggage services;
  • Evaluate options and identify the most cost and operational effective methodology for training delivery and manage for training record retention;
  • Prepare annual training plan and deliver trainings to both HKE staff and external services providers when required;
  • Formulate process improvement initiative and conduct regular review for operating procedures and training objectives in reference to the results of audits and incident reporting analysis;
  • Work as Ground Services representative, lead and coordinate with both internal and external stakeholders for development and implementation of new initiatives, products, and services;
  • Collaborate with services providers and authorities to support services and business development in Greater Bay Area;
  • Provide recommendations and proposals for designing a strategic plan to enhance the overall services delivery processes as well as customer experience;
  • Establish database to consolidate and analyses data as well as prepare presentation material for management review;
  • Identify hazard and risk, prepare risk assessment and seek advice from superior to make decision significantly affecting the operational security and/or decision regarding safety risk tolerability;

Additionally, you will have the opportunity to fly anywhere we fly for free with your friends and family to explore the world, work in a hybrid environment with flexibility in workplace and working hours, and collaborate with a diverse and vibrant team from up to 50 nationalities.

  • Senior Sales Incentives Coordinator

    6 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time

    Company OverviewManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate globally with headquarters in Toronto, Canada, serving over 34 million customers.

  • Insurance Operations Officer

    6 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full time

    Company OverviewManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.We provide financial...

  • Software Engineering Leadership Opportunity

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full time

    About Company 28 - Manulife (International) LimitedWe are a leading international financial services group that helps people make their decisions easier and lives better.With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.We provide...

  • Actuarial Leadership Role for IFRS 17 Reporting

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full time

    Company OverviewWe are Company 28 - Manulife (International) Limited, a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.We...

  • Senior Leadership Development Professional

    5 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time

    Company OverviewManulife is a leading international financial services group that helps people make their decisions easier and lives better. With its global headquarters in Toronto, Canada, the company operates as Manulife across Asia, Canada, and Europe, and primarily as John Hancock in the United States.The company provides financial advice, insurance, and...

  • Risk Governance and Operational Resilience Lead for Asia

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Company 331 - Manulife Financial Asia Limited Full time

    Company OverviewAt Company 331 - Manulife Financial Asia Limited, we are dedicated to helping our customers achieve their financial goals. Our company is a leading international financial services group that provides financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.We operate across multiple...

  • Administrative Officer

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time

    About ManulifeManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents,...

  • Operational Excellence Specialist

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China Macquarie Group Full time

    About Macquarie GroupMacquarie Group is a global financial services leader with 55 years of unbroken profitability. We operate in 34 markets and are committed to providing a working environment that embraces diversity, equity, and inclusion.Job SummaryWe are seeking an Operational Excellence Specialist to join our Corporate Operations Group. This role will...

  • Business Operations Coordinator

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full time

    Company OverviewManulife (International) Limited is a leading international financial services group that provides financial advice, insurance, and wealth management solutions. With a global presence in Asia, Canada, Europe, and the United States, we serve over 34 million customers worldwide.Salary and BenefitsWe offer a competitive salary and benefits...

  • Senior Algorithmic Trading Developer

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China Macquarie Group Full time

    About the RoleAs a Senior Algorithmic Trading Developer at Macquarie Capital Equities, you will be part of a high-performing team responsible for developing and maintaining algorithmic trading strategies in ANZ and Asian equity markets. Your expertise will be utilized to design, implement, and optimize trading systems, working closely with the business and...

  • Senior Customer Service Representative

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, handling enquiries and requests related to investment management and pension products, and working closely with...

  • Corporate Communications Specialist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Macquarie Group Full time

    About the RoleAs a key member of our Corporate Affairs team, you will play a vital role in supporting Macquarie Group's relations with Asian media and external stakeholders. Your primary focus will be on proactive media pitching and positioning, reactive media, issues management, and strategic external communications. You will work closely with team members...

  • Global Actuarial Leader

    6 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Company 331 - Manulife Financial Asia Limited Full time

    Job Title: Global Actuarial Leader - Valuation Shared Services Company OverviewManulife Financial Asia Limited is a leading international financial services group that helps people make their decisions easier and lives better. We operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.We provide...

  • Customer Service Manager

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full time

    Company OverviewAt Company 28 - Manulife (International) Limited, we are committed to helping people make their decisions easier and lives better. Our global presence in Asia, Canada, Europe, and the United States enables us to provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.We have a...

  • Cyber Security Architect and PAM Strategist

    2 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time

    We are seeking a seasoned Cyber Security Architect and PAM Strategist to join our team at Manulife. As a key player in our dynamic team, you will have the opportunity to architect cutting-edge solutions, protect vital assets, and lead the charge against cyber threats.The ideal candidate will have 5-7 years of experience in Privileged Access Management (PAM)...

  • Director of Regulatory Compliance Management

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time

    At Manulife, we are seeking a highly skilled and experienced professional to fill the role of Director of Regulatory Compliance Management.Job DescriptionWe are committed to attracting, developing, and retaining a workforce that is as diverse as the customers we serve. This position plays a critical role in ensuring that our distribution channels comply with...

  • Actuarial Specialist

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full time

    Job Title: Actuarial SpecialistCompany 28 - Manulife (International) Limited is seeking an experienced Actuarial Specialist to support our team in Hong Kong. As an Actuarial Specialist, you will play a key role in ensuring the smooth migration from HKSTAT to HKRBC, ongoing production, and capital optimization.Key Responsibilities:Support HKRBC and HKSTAT...

  • Strategic Sales Promotion Officer

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full time

    Company OverviewManulife (International) Limited is a leading international financial services group that helps individuals, groups, and institutions make informed decisions and achieve their financial goals. With over 116,000 agents and thousands of distribution partners, we serve more than 34 million customers across the globe.SalaryWe offer a competitive...

  • Head of Securities Lending Trading

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Macquarie Group Full time

    About the RoleWe are seeking a seasoned professional to lead our Securities Lending team in Asia, driving business growth and profitability for our Equity Finance business.Key ResponsibilitiesLead the Securities Lending team in Asia, focusing on sourcing and distributing stock for external clients and internal trading desks.Manage external relationships,...

  • Senior Manager, Head of Asia Procurement Operations

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Company 331 - Manulife Financial Asia Limited Full time

    About the RoleWe are seeking a seasoned Senior Manager to lead our Asia Procurement Operations team. As the Head of Asia Procurement Operations, you will oversee the end-to-end procurement process, ensuring seamless execution and delivery of high-quality results.Key ResponsibilitiesDesign and implement an efficient operating model for in-house sourcing teams...