Operational Excellence Specialist

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China Macquarie Group Full time
About Macquarie Group

Macquarie Group is a global financial services leader with 55 years of unbroken profitability. We operate in 34 markets and are committed to providing a working environment that embraces diversity, equity, and inclusion.

Job Summary

We are seeking an Operational Excellence Specialist to join our Corporate Operations Group. This role will provide operational support to the Equity Trading and Derivatives business, addressing various client-related matters and ensuring prompt and appropriate escalation of issues that impact clients.

Key Responsibilities
  • Provide operational support to the Equity Trading and Derivatives business, including post-trade allocation and trade exceptions for Synthetic clients
  • Collaborate with Sales, Trading, Business Managers, and Technology teams to address client-related matters
  • Participate in global and local projects/initiatives aimed at continuously improving and enhancing client experience, achieving efficiency and cost reduction, mitigating operational risks, streamlining existing processes, and conducting UAT testing
Requirements
  • 5+ years of experience in prime brokerage middle office roles
  • Strong communication skills
  • Knowledge of cash prime brokerage or synthetic products
  • Client-facing/front office expertise is an advantage
Benefits
  • Hybrid and flexible working arrangements
  • One wellbeing leave day per year
  • Up to 20 weeks paid parental leave, as well as benefits to support you as you transition to life as a working parent
  • Paid volunteer leave and donation matching
  • Other benefits to support your physical, mental, and financial wellbeing
  • Access to a wide range of learning and development opportunities

Our estimated salary for this position is around $120,000 - $180,000 per annum, depending on experience and qualifications.



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