Operational Excellence Specialist

4 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China foodpanda Full time
Job Description

We are seeking an Operational Excellence Specialist to join our food delivery ecosystem team at foodpanda. In this role, you will be responsible for assisting the Commercial Team with operations and ad-hoc tasks, supporting the team in delivering exceptional results.

  • You will regularly communicate with external parties via phone calls, ensuring timely and effective collaboration.
  • Conduct thorough research on restaurant vendors and competitors to stay ahead of market trends.
  • Regularly review sales operational procedures to maintain high standards of quality and efficiency.
  • Pursue additional opportunities to contribute to impactful projects, demonstrating your proactive approach.
  • Develop innovative solutions to enhance operational efficiency and propose strategic improvements.
  • Ensure seamless task management by updating daily tasks and providing actionable insights to line managers and the team.

Requirements

  • Ability to work 2-3 weekdays per week, showcasing flexibility and adaptability.
  • Open to undergraduate students, eager to learn and grow with our team.
  • Proficient in both English and Chinese languages, with strong word processing skills.
  • Effective communication skills, with a proven track record of building strong relationships and driving results.
  • Familiarity with basic phone conversation etiquette.
  • Excellent organizational skills, commercial awareness, and attention to detail.
  • Able to work independently with flexibility, driven by a willingness to learn and achieve goals.
  • Bonus points for knowledge of MS Office and Salesforce.

What We Offer

In exchange for your expertise, we offer a competitive salary of $45,000 - $60,000 per year, depending on experience and qualifications. Our comprehensive benefits package includes access to cutting-edge tools and technology, flexible working arrangements, and opportunities for professional growth and development.

We are committed to fostering a dynamic and inclusive work environment that values diversity, equality, and mutual respect. Join our motivated team and help us shape the future of food delivery ecosystems



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