Ramp and Cargo Standard and Training Specialist

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Express Airways Limited Full time

At Hong Kong Express Airways Limited, we are committed to providing exceptional service to our customers. As a key member of our team, you will play a vital role in ensuring the smooth operation of our ramp services.

Key Responsibilities

  • Develop and maintain standards, policies, and procedures for ramp services, including GSE operations, refueling, water services, and anti-icing requirements.
  • Monitor regulatory changes and evaluate their impact on ramp operations, ensuring compliance with IOSA, regulatory, and company standards.
  • Assess and mitigate risks associated with deviations from master operating procedures, issuing Port Exemptions as required.
  • Design and implement training programs for ramp services, identifying cost-effective and operationally efficient methodologies.
  • Manage our e-Learning platform, uploading training materials and assessments.
  • Act as a trainer and evaluator for TTT, ensuring sufficient qualified trainers are available across our network.
  • Oversee fuel (IFQP) and water (IDQP) quality programs, including auditing IFQP to determine uplift acceptability.
  • Coordinate the setup of new stations, GHA switches, or charter services.
  • Develop process improvement initiatives and conduct regular reviews of operating procedures and training objectives.
  • Identify hazards and risks, preparing risk assessments and making decisions regarding risk tolerability.

Requirements

  • Bachelor's degree or equivalent.
  • Minimum 5 years of work experience, with at least 3 years in ramp services covering technical aspects.
  • Previous experience in GSE operations, IFQP, anti-icing, and/or aircraft towing is essential.
  • Strong analytical and project management skills, with a focus on figures.
  • Excellent interpersonal skills and leadership experience.
  • Proficient in Microsoft Office.

Your Future Work Life

  • Fly anywhere we fly for free with your friends and family.
  • Enjoy hybrid working with flexibility in workplace and working hours.
  • Collaborate in an open office environment.
  • Work with a diverse and multicultural team.
  • Benefit from company-organized shuttle buses.


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