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Ramp and Cargo Services Manager

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Express Airways Limited Full time
Drive Innovation in Aviation Operations

Hong Kong Express Airways Limited is seeking a highly skilled and experienced Ramp and Cargo Services Manager to lead our team in developing and maintaining standards, policies, and procedures for Ramp and Cargo Services.

Key Responsibilities:
  • Develop and maintain master and station-specific PTS to optimize ground time and improve OTP performance.
  • Formulate training strategies for internal and external stakeholders, ensuring cost-effectiveness, quality, and delivery excellence.
  • Act as a trainer and evaluator of TTT to ensure sufficient qualified trainers are available across the HKE network.
  • Participate in IATA IFQP and manage resources to support fuel inspection programs.
  • Drive improvement initiatives in process and documentation based on operational performance and audit results.
  • Manage the setup and support for new station launches, GHA switches, and charter services.
  • Lead business development and project initiatives related to Ramp and Cargo Services.
  • Identify hazards and risks, prepare risk assessments, and make decisions regarding risk tolerability.
  • Responsible for budget preparations, cost control, and monitoring.
Requirements:
  • Bachelor's degree or equivalent.
  • Minimum 10 years of aviation experience, including 3 years of managerial experience with in-depth knowledge of regulatory compliance and training delivery.
  • Previous experience in managing IOSA GRH, IFQP, and Dangerous Goods is essential.
  • Ability to lead and provide solutions within the scope of Ramp and Cargo Services.
  • Strong analytical and project management skills, with a focus on figures.
  • Excellent presentation and interpersonal skills, with sound leadership experience.
  • Excellent command of both spoken and written English and Chinese, including Putonghua.
  • Proficient in Microsoft Office.
Your Future Work Life
  • Fly anywhere we fly for free with your friends and family to explore the world.
  • Enjoy hybrid working with flexibility in workplace and working hours to foster work-life harmony.
  • Collaborate in an open office with energetic and multicultural teammates from up to 50 nationalities.
  • Benefit from company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon, and N.T.