Executive Account Manager for Enterprise Solutions
7 days ago
**Job Summary:**
We are seeking an experienced Executive Account Manager to join our team at Computer And Technologies Holdings Limited. The successful candidate will be responsible for maintaining good customer relations, understanding customer challenges and new requirements, and identifying opportunities for upgrades or upsells.
**Responsibilities:**
- Maintain strong relationships with existing customers, understanding their needs and providing solutions to meet their business objectives.
- Regularly engage with customers to present our latest enterprise solutions, identifying opportunities for revenue growth and business expansion.
- Act as a key ambassador for the company, resolving customer issues through collaboration with internal stakeholders.
- Prepare quotations and tender proposals, negotiating contract terms and conditions to win customer contracts.
- Work closely with pre-sales consultants and project teams to prepare sales proposals and conduct solution demonstrations.
- Follow up on potential customer inquiries, maintaining updated sales leads and providing regular business updates to management.
- Develop strategic business plans to achieve targets, reporting regularly on sales pipeline progress.
**Requirements:**
- Minimum 5 years of solid IT solutions customer relations or sales experience with proven track records.
- Prior experience in HCM/HRMS or enterprise software sales is an added advantage.
- Holding a Bachelor's degree in business administration/marketing/computer science or equivalent.
- Strong customer satisfaction mindset, interpersonal, and communication skills.
- Able to work independently, self-motivate, and willing to take on challenges.
- Good communication skill, fluent in both spoken and written English and Chinese.
**Benefits and Opportunities:**
We offer attractive remuneration packages with a range of fringe benefits, including medical & dental insurance, education allowance, performance bonus, and excellent career prospects.
As a caring company, staff development is one of our top priorities. We provide on-the-job training and specialized training programs to uplift the potential of our staff.
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