Hotel Operations Manager

Job Title: Hotel Operations Manager - Front DeskThis is a full-time on-site role for the Hotel Operations Manager at Nina Hotel Tsuen Wan West located in Hong Kong SAR.About the Role:Assist the General Manager in day-to-day operational efficiency of hotel operations, including Front Office, Housekeeping, Engineering, Risk and Safety, and special projects as...

The RoleNina Hotel Tsuen Wan West is seeking a Resident Manager to join its team. As a key member of the hotel's management team, the Resident Manager will be responsible for overseeing day-to-day operations and ensuring efficient management of Front Office, Housekeeping, Engineering, Risk and Safety, and special projects.The Resident Manager will implement...

Company OverviewAs a key member of the Chinachem Group, we are committed to delivering exceptional hotel experiences for our guests. Our team is dedicated to providing world-class service and creating memorable moments for our guests.Job SummaryWe are seeking an experienced Front Office Director to lead our hotel operations team. The successful candidate...

We are seeking an experienced Hotel General Manager Assistant to join our team at Chinachem Group.Job DescriptionAs the Hotel General Manager Assistant, you will be responsible for:Oversight of daily front desk operations, including guest engagement and service delivery.Ensuring the highest standards of customer service are maintained.Maximizing revenue...

As the Front Office Operations Manager at Chinachem Group, you will oversee the daily operation of the Front Desk, Guest Engagement, Service Call Centre, Concierge, and Valet Parking.You will be responsible for ensuring the quality service delivered by frontline employees exceeds guest satisfaction.Enhance guest experience and engagement to build long-term...

Job RequirementsWe are seeking a skilled Front Desk Agent to join our team at Chinachem Group. Key responsibilities include:Welcome guests and assign rooms.Confirm group reservations and arrange personalized services.Upsell additional facilities and services.Register guests and collect necessary information.Inform customers about payment methods and verify...

Select how often (in days) to receive an alert: Resident Manager Date: 23 Mar 2025 The Company The Role This is a full-time on-site role for Resident Manager at Nina Hotel Tsuen Wan West located in Hong Kong SAR. The incumbent is responsible for assisting General Manager in day-to-day operational efficiency of the hotel operations including Front Office,...

Job DescriptionNina Hotel Tsuen Wan West is a reputable hotel chain in Hong Kong SAR, committed to providing exceptional service quality and ensuring guest satisfaction. We are seeking a highly skilled Resident Manager to join our team and oversee day-to-day operations.The Resident Manager will be responsible for managing the hotel's Front Office,...

Job Title: Event Operations DirectorAbout UsThe Chinachem Group is a dynamic and forward-thinking organization that values excellence in all aspects of our business.We are seeking an experienced Event Operations Director to join our team, who will be responsible for planning and coordinating events at our hotel.Key Responsibilities:Event Planning and...

Job Overview:Catering and Events Sales Manager will play a key role in driving revenue growth by developing and executing sales strategies for events and hospitality services. This includes preparing event documentation, coordinating with sales and hotel departments, and ensuring successful delivery of complex hotel events.Responsibilities:Develop and...

Select how often (in days) to receive an alert: Service Call Centre Operator Date: 19 Mar 2025 Job Overview Responsibilities Provide accurate and effective one stop service to guest. Respond to incoming calls in a timely manner and direct calls to appropriate destination in a smooth, courteous, clear and professional way. Handle all calls courteously and...

Select how often (in days) to receive an alert: Director of Front Office Date: 23 Mar 2025 The Role Oversee daily operation of Front Desk, Guest Engagement, Service Call Centre, Concierge and Valet Parking, and ensure the quality service delivered by the frontline employees would exceed our guest satisfaction. Enhance guest experience and engagement in...

Job Description:Welcome guests upon their arrival and assign rooms in a professional manner. Confirm group reservations, arrange personalized services for FITs, VIPs, event attendees, wedding guests, etc. Upsell additional facilities and services as appropriate. Register guests, collect necessary information such as contact details and dates of stay. Inform...

Select how often (in days) to receive an alert: Catering & Events Planning Manager Date: 22 Mar 2025 Job Overview Responsibilities 1. Prepare all event documentation and coordinate with sales, hotel departments, and customer to ensure successful delivery of hotel events. Ensures compliance with Hotel's Operating Standards as well as Group policy and...

Catering and Events Sales Manager Date: 22 Mar 2025 Job Overview Responsibilities DUTIES & RESPONSIBILITIES Prepare all event documentation and coordinate with sales, hotel departments, and customer to ensure successful delivery of complex hotel events. Ensures compliance with Hotel's Operating Standards to maintain brand integrity. Display leadership in...

About the Role:We are seeking an experienced Catering Sales and Event Coordinator to join our team at Chinachem Group. In this role, you will be responsible for managing catering sales and events from concept to execution. You will work closely with sales and hotel departments to deliver exceptional customer experiences and drive revenue growth.Key...

Catering and Events Sales ManagerJob Overview:The Catering and Events Sales Manager plays a pivotal role in the success of complex hotel events. This position ensures compliance with Hotel's Operating Standards to maintain brand integrity, upholding exceptional service standards throughout all phases of events.Key Responsibilities:Event Documentation and...

About the Role:This role offers an opportunity to work in HR operations, supporting the implementation and maintenance of HR systems, managing employee data, and participating in strategic projects. The ideal candidate will have 6-8 years' experience in HR operations or generalist roles, with expertise in HRIS, particularly SAP SuccessFactors and BIPO....

At Chinachem Group, we are seeking a highly skilled Risk Management and Compliance Specialist to join our team. This role is responsible for ensuring the effective risk management, safety, and well-being of all personnel, visitors, and premises.The successful candidate will be required to:Protect the company's assets from theft, assault, fire, and other...

Job Overview:The Front Office Support Specialist plays a vital role in ensuring seamless guest experiences at our hotel. This includes providing accurate and effective one-stop service to guests, responding promptly to incoming calls, and directing calls to the right destinations in a smooth, courteous, clear, and professional manner.This position requires...