Hotel Reception and Administration Officer
2 weeks ago
We are seeking a skilled Front Desk Agent to join our team at Chinachem Group. Key responsibilities include:
- Welcome guests and assign rooms.
- Confirm group reservations and arrange personalized services.
- Upsell additional facilities and services.
- Register guests and collect necessary information.
- Inform customers about payment methods and verify credit card data.
- Provide information about our hotel, available rooms, rates, and amenities.
Requirements
- F.5 certificate or above.
- Vocational Training Centre with Front Office operation studies or equivalent, preferably with work experience.
- Excellent command in written and spoken English and Chinese (Cantonese and Mandarin).
- Knowledge in other Chinese dialects and foreign languages is welcomed.
- General personal computer knowledge and operation.
- Willingness to work hard and learn.
- Positive and mature attitude.
- Patient, honest, and disciplined individual.
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