Catering & Events Planning Manager

1 week ago


Tsuen Wan, Tsuen Wan District, Hong Kong SAR China Chinachem Group Full time

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Catering & Events Planning Manager

Date: 22 Mar 2025

Job Overview Responsibilities

1. Prepare all event documentation and coordinate with sales, hotel departments, and customer to ensure successful delivery of hotel events. Ensures compliance with Hotel's Operating Standards as well as Group policy and procedure to maintain brand integrity.
2. Display leadership in guest hospitality and ensure consistent, high-level service throughout all phases of events. Ensures Catering Planning Team members strive to meet or exceed customer expectations.
3. Ensure products and services sold to the guest meet or exceed their expectations, create loyalty, and lead to increased market share.
4. Build the unit's top line revenue by focusing on the post-contractual sale of products and services. Maximize revenue by up-selling contracted products to event planners and services. Identify revenue opportunities for the hotel based on the event profile.
5. Develop packages and menus which drive sales.
6. Achieve individual upselling goals as agreed with the Director of Catering and Events. Achieve departmental budget and KPIs as assigned by Group Deputy General Manager – Commercial.
7. Perform other duties as assigned to meet business needs.
8. Participate in departmental action plans and overall strategy planning.

Requirements

1. Minimum 5 years of related experience in Events Planning with good understanding in Food and Beverage; hotel experience preferred, 2 of which should be at the supervisory level.
2. Degree in hospitality management or related disciplines.
3. Ambitious, with strong drive to achieve targets, revenue, and profits.
4. Able to work under pressure, extend flexibility, and meet tight deadlines.
5. Effective sales skills to up-sell products and services.
6. Knowledgeable in menu planning, food presentation, and banquet and event service operations.
7. Strong customer development and relationship management skills.
8. Excellent communication skills (verbal, listening, writing) in both English and Chinese (Cantonese and Mandarin).
9. Strong presentation and organization skills.
10. Must be a team player.
11. Ability to use standard software applications and MS Office; Knowledge of event booking systems (KEH) and floor plan diagram (cvent) is an advantage.
12. Effective decision-making skills and problem-solving skills.
13. Excellent negotiation skills.
14. Proficient in both written and spoken English, Cantonese, and Putonghua; proficiency in an additional language is preferred.

Personal Data Privacy

We are committed to protecting the privacy, confidentiality, and security of the personal data that we hold by complying with the requirements of the Personal Data Privacy Ordinance with respect to the management of personal data. Your personal data collected and kept by us, recorded and stored in electronic and paper format, will be used for recruitment purposes and will be stored for the time period necessary for the purpose for which it was collected.
The provision of your personal data is voluntary, but any refusal to provide such data shall carry with it the impossibility to process the information. It will not be disclosed to any third parties for unrelated purposes without your prior consent. You have the right to request access to and correction of your personal data held by us by contacting the Group Human Resources Department directly at 2280 2906.
We are an equal opportunity employer who welcomes applications from all qualified candidates. The information provided will be treated in strict confidence and used only for recruitment purposes. Candidates may be given consideration for other posts within the Group and will be informed in due course. Applicants who do not hear from us within four weeks from the date of application may consider their application unsuccessful.

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