Tier 2 Incident Resolution Specialist

Key Responsibilities:Support Service Centre operations, providing timely and effective resolution of incidents and requestsPerform day-to-day activities, including analytic oversight into Incident Management and Request Fulfilment processesCoordinate IT procurement and service request delivery, driving continuous improvement initiatives to boost efficiency...

Amaris Consulting's mission is to deliver cutting-edge technology solutions to businesses around the globe. Our team of 7,600 international experts has been driving innovation in major projects since 2007, serving over 1,000 clients across 5 continents and more than 60 countries.We're committed to creating a dynamic work environment that fosters growth and...

We are looking for a highly motivated and experienced Claims Resolution Specialist to join our Claims team at AIG. As a Claims Resolution Specialist, you will play a critical role in delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience.Your key responsibilities will...

What's in it for you? Recognized leader of the industry, providing a strong brand to associate with your career. Fast-track your technical level: Work with a variety of clients across industries, gaining exposure to different challenges and solutions in cybersecurity. Access to extensive training programs and resources to enhance your skills and advance...

**About the Role**We are seeking an experienced Tier 2 Incident Resolution Specialist to join our team at Infosys. As a key member of our IT service desk, you will play a critical role in troubleshooting and resolving complex software issues for our internal and external customers.About InfosysInfosys is a global leader in next-generation digital services...

**Job Description**The Tier 2 Incident Resolution Specialist will be responsible for troubleshooting and resolving complex software issues for our internal and external customers. This role requires excellent technical skills, strong communication abilities, and the ability to work effectively in a fast-paced environment.About the Company**Infosys is a...

Role OverviewA Senior Claims Resolution Specialist at American International Group (AIG) plays a crucial role in delivering exceptional customer service while managing complex claims. This position requires a strong understanding of insurance policies, risk assessment, and claim resolution procedures.Key Responsibilities:Manage key claims handling enquires,...

Role IntroductionThis role is responsible for delivering excellent technical/non-technical support on global internal customers with outstanding customer service, satisfaction, and timeliness within the organization's service level targets.Key ResponsibilitiesSupport Service Centre activities on a scheduled 7x24 shift roster (including Saturday, Sunday and...

About 2-TIMES:We are a dynamic retail company looking for talented individuals to help drive our creative vision. Our ideal candidate will be experienced in mobile-first design and have a proven track record of delivering high-quality work.Key responsibilities of the Senior Creative Manager role include driving creative processes, developing and upholding...

Job SummaryWe are seeking an experienced Lead Dispute Resolution Specialist to join our team at Harbridge Partners. In this role, you will work closely with management and external counsel to draft, negotiate, and execute all necessary legal documentation.Your responsibilities will include partnering with business and compliance teams regarding contentious...

We are seeking a highly skilled Senior Creative Manager to join our team at 2-TIMES. The ideal candidate will have a wealth of expertise in mobile-first, customer-centric design and experience leading creative marketing and product projects.The Senior Creative Manager will drive our creative processes from concept to final execution, ensuring the highest...

Job OverviewGOLDEN LEAF INTERNATIONAL (HONG KONG) LIMITED is a leading provider of HVAC services and is seeking a talented individual to join our team as an HVAC System Upgrade Specialist.The successful candidate will have a strong background in Building Services and be able to demonstrate expertise in Project Management and Team Leadership.Key...

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses worldwide. With a global presence across 5 continents and over 60 countries, our team of 7,600 international experts delivers tailored solutions in major projects since 2007.At Amaris, we prioritize delivering exceptional recruitment experiences for...

We are seeking an experienced Senior Asset Allocation Specialist to join our team at Top Tier Asset Management Company.Key Responsibilities:Design and implement asset allocation strategies that align with our company's investment goals.Analyze and evaluate various investment opportunities, considering factors such as interest rates, creditworthiness, and...

Key ResponsibilitiesThe Virtual Desktop Engineer will be responsible for:Providing 2nd tier support for physical and virtual desktops, including VMWare Horizon and vSphere, as well as mobile devices.Troubleshooting and resolving technical issues related to Microsoft Windows, Microsoft 365, and common desktop applications.Documenting technical procedures and...

We are seeking an accomplished Dispute Resolution Expert to join our reputable Litigation team in Hong Kong. Our client has a strong international presence and an excellent client portfolio, handling complex corporate and commercial disputes under BVI, Cayman, and Bermuda law.This opportunity would suit someone looking to progress in their career and be...

Responsibilities:Respond to user inquiries and issues related to software applications, troubleshoot problems, and provide timely and effective resolution. This may involve diagnosing and resolving software bugs, configuration issues, or user errors. Manage and prioritize incoming support requests or incidents through a ticketing system, ensuring timely...

Job Title: IT Technical Support SpecialistWe are seeking a skilled and experienced IT Technical Support Specialist to join our team at 博賢集團 CTI Group.Job Responsibilities:Techincal Support: Handle IT helpdesk requests, provide technical support for hardware and software issues via phone, in-person, or remotely.Incident Management: Ensure all IT...

Aptitude Asia seeks a skilled Technical Application Support Specialist to join our team.Job Description:We are looking for an individual with strong technical skills and excellent communication abilities to provide timely and effective support to our users.The successful candidate will be responsible for troubleshooting and resolving software application...

Overview: Join a leading corporate bank making waves in the Asia-Pacific region Our client specializes in a wide range of corporate banking services, including commercial lending, trade finance, cash management, and treasury solutions. They are dedicated to leveraging technology to enhance their services, and they're looking for an IT Support Officer to...