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Sales Representative
1 month ago
Hermès Fragrance & Beauty Sales Delegate
We are seeking an experienced sales professional to join our team as a Sales Delegate for Hermès Fragrance & Beauty. The ideal candidate will have a proven track record of driving sales growth and achieving targets in the perfumes and cosmetics industry.
Key Responsibilities:- Develop and implement yearly business strategies with Area Managers, including monthly follow-ups on sales, sell-out, rankings, stock levels, and product performances.
- Monitor and report retail sales on a monthly basis, prepare promotional reports, and analyze global competition performance for Area Managers.
- Identify and propose growth levers proactively.
- Prepare shop openings and refits to ensure alignment with global strategy.
- Coordinate promotional activities at point-of-sale (POS) and implement actions decided by Area Managers.
- Adapt assortment, merchandising, and visual merchandising to align with global strategy.
- Implement and assist in building the 360° activation plan (key commercial periods, new launches, etc.).
- Optimize business performance through the assortment file per door.
- Ensure timely listing of novelties among all operators through monthly order monitoring.
- Collaborate with the Business and Operations team to ensure efficient order processing and delivery.
- Provide regular status updates to clients and address any issues or concerns that may arise.
- Assist in forecasting and regularly review invoicing versus forecasts and targets alongside Area Managers to meet budgetary goals.
- Integrate Hermès philosophy and apply Hermès retail strategy at POS.
- Maintain consistency of brand image by updating merchandising according to Hermès guidelines and strategy.
- Maintain strong partnerships with clients, agencies, and field staff.
- Support buyers during order placement to avoid out-of-stock situations.
- Engage actively and proactively during sales and client meetings.
- Identify needs and set up local trainings with retailers for Hermès Beauty Consultants, generic staff, promoters, etc.
- Train and coach BCs, generic staff, and promoters at POS.
- Prepare training events validated by Area Managers and the training department.
- Enhance sales and service through field coaching.
- Foster team spirit and skills at POS.
- Serve as a liaison between regional offices and the field team.
- Consolidate sales reports, competition information, trends, and opportunities, as well as BC activities.
- Adjust travel plans based on priority areas (sell-out, promotion, ranking, etc.).
- Organize and support Headquarter Office store visits together with the Commercial Executive.
- Regularly review expenses budget for BCs, temporary promoters, decoration fees, rental fees for promotional sites, and manage and control travel budget defined by Area Managers.
- Bachelor's degree in Business or related field.
- Minimum 5 years of experience in perfumes and cosmetics.
- Entrepreneurial spirit.
- Effective communication and interpersonal skills.
- Results-oriented, good business acumen, strategic, and analytical mindset.
- Strong organizational and multitasking skills, self-motivated, and able to work independently.
- Collaborative and can-do attitude with a strong sense of ownership and accountability.
- Excellent verbal, written, and presentation skills in English; proficiency in French or Chinese is an advantage.
- Proficient in MS office software, including Excel and PPT.
