Helpdesk Support

IT Helpdesk Support RoleWe are looking for an IT Helpdesk Support Professional to join our team at 博賢集團 CTI Group. As a key member of our IT department, you will be responsible for providing top-notch technical support to our staff and clients.Key Responsibilities:Respond to IT Incidents: Handle IT helpdesk requests, troubleshoot system performance...

About UsPrimetech Technology Limited is a dynamic technology company seeking a talented individual to join our team as a Helpdesk Support Specialist. As a key member of our IT department, you will play a crucial role in ensuring the smooth operation of our systems and providing excellent customer support.In this role, you will work closely with our team to...

IT Technical Support / Helpdesk Support (Senior/ Junior) 4 days ago Be among the first 25 applicants Job Responsibilities: Handle IT helpdesk requests. Provide technical support for hardware and software issues via phone, in-person, or remotely. Ensure all IT incidents and user requests are properly logged, responded to, and escalated. Install, configure,...

Job Description: Incident TechnicianTroubleshoot, repair, and maintain software applications & infrastructure.Escalation from helpdesk for application support including inhouse, 3rd party applications and market data applications.Provide support for operating system drivers, software and firmware.We are looking for an experienced IT professional who can...

Job Description:We are seeking a highly skilled and experienced IT support engineer to join our team at the Hong Kong Genome Institute. As an IT support engineer, you will be responsible for providing timely and effective front-line IT solutions to our internal users.Key Responsibilities:Provide technical support via calls and emailsTroubleshoot and resolve...

Job OverviewNityo Infotech is seeking an experienced IT Support Professional to join our team. As a key member of our support group, you will be responsible for resolving complex technical issues and providing exceptional customer service.Responsibilities:Escalate incidents from the Helpdesk and troubleshoot software applications and infrastructure.Provide...

Our client, a prestigious investment banking firm, is seeking a dynamic and proactive Technical Support Engineer. The ideal candidate will possess a strong technological background, a commitment to delivering exceptional service, and a genuine enthusiasm for professional growth. Familiarity with financial markets and trade lifecycle processes will be an...

Job Title: IT Technical Support SpecialistWe are seeking a skilled and experienced IT Technical Support Specialist to join our team at 博賢集團 CTI Group.Job Responsibilities:Techincal Support: Handle IT helpdesk requests, provide technical support for hardware and software issues via phone, in-person, or remotely.Incident Management: Ensure all IT...

Job Summary:We are seeking a highly motivated and detail-oriented IT Help Desk Associate to join our team at Computer And Technologies Holdings Limited.About the Role:Provide technical support to customers via phone, email, or in-person, resolving issues related to our business application software products.Offer application support services such as...

About the RoleWe are seeking a highly motivated and skilled Technical Support Specialist to join our team at the Hong Kong Genome Institute.The successful candidate will be responsible for providing front-line IT support to our internal users, addressing user inquiries via calls and emails, troubleshooting and resolving hardware, software, and IT services...

Job Summary:We are seeking a skilled IT Support Specialist to join our team at Amaris Consulting. As a key member of our support staff, you will be responsible for providing second-line investigation and diagnosis, resolving incidents/service requests, and escalating unresolved issues within agreed timescales.Key Responsibilities:Investigate and diagnose...

Description:We are seeking a skilled Desktop Support Technician to join our team at Amaris Consulting. As a key member of our support staff, you will be responsible for providing technical support, resolving incidents/service requests, and escalating unresolved issues within agreed timescales.Responsibilities:Provides technical support for desktop computers...

Solutions Support Specialist (POS) (Ref: CC/ERM/SSS) Posted on 10/12/24 12:00 Full Time Hong Kong SAR Responsibilities: Handling customers' technical questions on our business application software products Providing application support services such as troubleshooting, system testing, product installation, configuration, consultation Working closely with...

Be among the first 25 applicants The incumbent will be offered a 1-Year renewable contract to on-site support the client regarding cloud computing technology and infrastructure related issues. Responsibilities Serve as the first point of contact for clients seeking technical assistance Diagnose and troubleshoot technical issues, providing timely and...

1 day ago Be among the first 25 applicants Direct message the job poster from Amaris Consulting Senior Talent Acquisition Manager | Aligning People Strategy with Business Goals for Sustained Growth Responsibilities: Provides second-line investigation and diagnosis. Resolves and closes incidents/service requests as per help desk procedures & allocated...

Job OverviewAbout Bank Of China (Hong Kong) LimitedWe are a leading financial institution in Hong Kong, providing a wide range of banking services to individuals and businesses.Job DescriptionKey Responsibilities:Manage IT Helpdesk tickets in a timely manner by troubleshooting and resolving technical issues, escalating complex problems to senior team members...

Direct message the job poster from Nityo Infotech. Responsibilities: Responsible for resolving incidents and requests that have been escalated from Level 1. Troubleshoot, repair, and maintain software applications & infrastructure. Escalation from the Helpdesk for application support including in-house, 3rd party applications and market data applications....

Job Title: Senior IT Support SpecialistAbout UsInnovic Technology Corporation Limited is a leading provider of cloud computing solutions.Job DescriptionWe are seeking an experienced Technical Solutions Consultant to join our team. As a Technical Solutions Consultant, you will be responsible for providing technical assistance to clients regarding cloud...

Job Overview:The Hong Kong Genome Institute is seeking an experienced IT support engineer to join our team. As an IT support engineer, you will be responsible for providing technical support to our internal users, resolving technical issues, and maintaining the smooth operation of our IT systems.Responsibilities:Provide technical support via calls and...

Key ResponsibilitiesProvide 1st & 2nd level technical support for all Engineering systems and services in the Hong Kong office. Support global users remotely via remote control tools and telephone. Deliver "at-desk" support and proactive floor-walking assistance on a rotational basis. Take full ownership of tickets, ensuring timely updates, resolution, and...