Helpdesk Support Professional

About UsPrimetech Technology Limited is a dynamic technology company seeking a talented individual to join our team as a Helpdesk Support Specialist. As a key member of our IT department, you will play a crucial role in ensuring the smooth operation of our systems and providing excellent customer support.In this role, you will work closely with our team to...

Job Description: Incident TechnicianTroubleshoot, repair, and maintain software applications & infrastructure.Escalation from helpdesk for application support including inhouse, 3rd party applications and market data applications.Provide support for operating system drivers, software and firmware.We are looking for an experienced IT professional who can...

Job OverviewNityo Infotech is seeking an experienced IT Support Professional to join our team. As a key member of our support group, you will be responsible for resolving complex technical issues and providing exceptional customer service.Responsibilities:Escalate incidents from the Helpdesk and troubleshoot software applications and infrastructure.Provide...

IT Technical Support / Helpdesk Support (Senior/ Junior) 4 days ago Be among the first 25 applicants Job Responsibilities: Handle IT helpdesk requests. Provide technical support for hardware and software issues via phone, in-person, or remotely. Ensure all IT incidents and user requests are properly logged, responded to, and escalated. Install, configure,...

Job Responsibilities: Deploy, manage, and troubleshoot on Linux/Windows. Ensure problems are satisfactorily resolved in a timely manner. Perform routine inspection and fault prevention. Responsible for system administration of Lotus Notes, AD, VPN, and Backup. Monitor infrastructure systems and implementation. Handle customers' technical questions on...

Job Overview:The Hong Kong Genome Institute is seeking an experienced IT support engineer to join our team. As an IT support engineer, you will be responsible for providing technical support to our internal users, resolving technical issues, and maintaining the smooth operation of our IT systems.Responsibilities:Provide technical support via calls and...

Our client, a prestigious investment banking firm, is seeking a dynamic and proactive Technical Support Engineer. The ideal candidate will possess a strong technological background, a commitment to delivering exceptional service, and a genuine enthusiasm for professional growth. Familiarity with financial markets and trade lifecycle processes will be an...

Job Description:We are seeking a highly skilled and experienced IT support engineer to join our team at the Hong Kong Genome Institute. As an IT support engineer, you will be responsible for providing timely and effective front-line IT solutions to our internal users.Key Responsibilities:Provide technical support via calls and emailsTroubleshoot and resolve...

Job Title: IT Technical Support SpecialistWe are seeking a skilled and experienced IT Technical Support Specialist to join our team at 博賢集團 CTI Group.Job Responsibilities:Techincal Support: Handle IT helpdesk requests, provide technical support for hardware and software issues via phone, in-person, or remotely.Incident Management: Ensure all IT...

Job Summary:We are seeking a highly motivated and detail-oriented IT Help Desk Associate to join our team at Computer And Technologies Holdings Limited.About the Role:Provide technical support to customers via phone, email, or in-person, resolving issues related to our business application software products.Offer application support services such as...

Job Summary:We are seeking a skilled IT Support Specialist to join our team at Amaris Consulting. As a key member of our support staff, you will be responsible for providing second-line investigation and diagnosis, resolving incidents/service requests, and escalating unresolved issues within agreed timescales.Key Responsibilities:Investigate and diagnose...

Key ResponsibilitiesProvide 1st & 2nd level technical support for all Engineering systems and services in the Hong Kong office. Support global users remotely via remote control tools and telephone. Deliver "at-desk" support and proactive floor-walking assistance on a rotational basis. Take full ownership of tickets, ensuring timely updates, resolution, and...

Company Overview:E.C Technology Ltd. is a leading provider of innovative solutions for the modern workplace.Job Description:We are seeking a highly skilled and dedicated IT support professional to join our team as a VIP service engineer. As a key member of our technical staff, you will be responsible for providing exceptional support to our VIP clients in...

Description:We are seeking a skilled Desktop Support Technician to join our team at Amaris Consulting. As a key member of our support staff, you will be responsible for providing technical support, resolving incidents/service requests, and escalating unresolved issues within agreed timescales.Responsibilities:Provides technical support for desktop computers...

At Alan Partners, we are seeking a skilled IT Infrastructure Support Specialist to join our team. This is an exciting opportunity for a motivated and detail-oriented individual to provide top-notch technical support to our Engineering systems and services.About the RoleThis role involves providing 1st and 2nd level technical support for all Engineering...

Solutions Support Specialist (POS) (Ref: CC/ERM/SSS) Posted on 10/12/24 12:00 Full Time Hong Kong SAR Responsibilities: Handling customers' technical questions on our business application software products Providing application support services such as troubleshooting, system testing, product installation, configuration, consultation Working closely with...

Be among the first 25 applicants The incumbent will be offered a 1-Year renewable contract to on-site support the client regarding cloud computing technology and infrastructure related issues. Responsibilities Serve as the first point of contact for clients seeking technical assistance Diagnose and troubleshoot technical issues, providing timely and...

About the RoleAs a Support Services Professional, you will be responsible for providing behavioral support to students who require additional assistance. This may involve working one-on-one with students, leading small groups, or participating in crisis management situations.In addition to providing direct support, you will also work closely with teachers...

1 day ago Be among the first 25 applicants Direct message the job poster from Amaris Consulting Senior Talent Acquisition Manager | Aligning People Strategy with Business Goals for Sustained Growth Responsibilities: Provides second-line investigation and diagnosis. Resolves and closes incidents/service requests as per help desk procedures & allocated...

Company Overview: As a leading financial institution, Bank of China (Hong Kong) Limited is committed to providing exceptional services to our customers.Job Description: We are seeking a highly motivated IT Operations Team Lead to join our team. The successful candidate will be responsible for managing IT Helpdesk tickets in a timely manner, responding to...