Senior Product Manager, Pricing and Billing, Global Payments Solutions

4 weeks ago

Hong Kong, Hong Kong SAR China HSBC Full time
Job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Payments Solutions is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and cost effectively with dedicated in country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional and country awards.

We are currently seeking a high calibre professional to join our team as a Senior Product Manager, Pricing and Billing Global Payments Solutions.

Purpose:

We are looking for a highly motivated Senior Product Manager, who will act as an Asia Pacific (ASP) Regional team member to drive innovation on infrastructure development and new way of pricing to unlock customer value, while improving customer experience and business efficiency. You will drive and lead the deployment of Global Revenue Management Billing (GRMB) system to in-scope ASP markets to drive global consistency and delivery of the Global Payments Solutions strategy. You may be required to drive some of the enhancement areas as identified during the market deep-dive. This role is based in Hong Kong, with its first-year focus on Hong Kong business, then remotely outreaching to other sites in Asia Pacific.

What you’ll be doing:
  • Run and manage cross-sites project working groups involving global colleagues across product, sales, client services, client implementation, IT and Ops, to progress through to successful delivery of various projects, an example is the GRMB system
  • Championing local sites specific requirements to organize discussion and draw conclusion to ensure deployment meets the local needs. The main focus is on achieving accurate and fast execution of global propositions
  • Be actively engaged in business analysis, and development of subscription pricing models in ASP sites to help deepen Existing-to-Bank revenue & volume growth as well as increase New-to-Bank client acquisition. Be actively engaged and support the execution and deployment of the pricing models at pace
  • Improve and maintain the knowledge base across East and West markets, and focus to accelerate execution
  • As a global resource, this role also works closely with the global pricing and billing team to connect between the global team and the ASP sites to:
    • Commercialize Future Pricing Strategies to drive simplification of pricing; perform data analysis, make recommendations, and validate them with various stakeholders
    • Maximise technology investment related to pricing and billing infrastructure and ensure return on investment results reconciled to business case
    • Improve and maintain the knowledge base across East and West markets, and focus to accelerate execution
  • Promote an environment that supports diversity and reflects the HSBC brand
Requirements

What you’ll need:
  • Progressive experience in global payments product management, revenue management, operations or technology
  • Familiar with current and future industry trends relating to customer pricing in ASP
  • Strong communication and presentation skills and the ability to effectively work with multiple business partners and stakeholders, and to resolve conflicts
  • Demonstrable analytical, process improvement and project delivery skills; proven leadership in driving results and outcome
  • Experience of using data to identify sales opportunities, driving revenues, and understanding of customers’ needs and incentives
  • Experience in a large / complex organization / country set-up is desirable
You’ll achieve more when you join HSBC.

http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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