Senior Product Manager

3 months ago


hong kong, Hong Kong SAR China Classy Wheeler Limited Full time

Senior Product Manager (Fintech Payment Solutions) - CK

Client Description:
Leading fintech and payment solutions company

Job Description:

Candidates with less experience will be considered as Product Manager.

Responsibilities:

  • As Product Owner, deliver and enhance corporate Mobile App to support business strategy.
  • Understand competitive landscape in local markets, discover market insights and identify customer pain points.
  • Collaborate with different teams and stakeholders, project-manage the integration of payment channels onto corporate platform and oversee E2E development process from evaluating contracts to go-live. Manage channel partners and customer relationships in any product-related engagement.
  • Articulate value propositions of business initiatives. Translate business requirements into product requirements/user stories. Ensure development team understands the context and specifications to deliver quality product within timeline.
  • Understand user mindset and behavior through research, observation, data mining, and E2E testing. Engineer and deliver frictionless and relevant payment experience to customers.
  • Manage partner and customer relationships in any product-related engagement.
  • Understand, define and track product performance metrics. Continue to provide feedback to improve customer experience and performance.

Job Requirements:

  • 5 years+ experience in a product management or related role. Previous experience in payments or ecommerce industry is highly preferred.
  • Good understanding of ecommerce, payment technology, payment channels, and industry players in Southeast Asia markets.
  • Hands-on experience working with both business and technical teams, preferably integrating payment channels or payment services. Experience in understanding business requirements and defining product specifications.
  • Strong analytical skills and proven ability of data-driven decision-making, ability to define and manage qualitative and quantitative research and measurement plans.
  • Strong organizational acumen – ability to thrive in a matrix environment where success depends on a high degree of cross-functional collaboration.
  • Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done.
  • Excellent verbal and written communication skills. Ability to effectively communicate with internal and external customers.
  • Strong communication and interpersonal skills in Chinese and English.
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