Senior Product Manager

3 weeks ago

Hong Kong, Hong Kong SAR China Hang Seng Bank Limited Full time
Job description

A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Senior Product Manager
Commercial Banking - Global Payments Solutions
Hang Seng's Global Payments Solutions ("GPS") offers a comprehensive range of cash management services from account and deposit management, payments and remittance, collection and receivable services, liquidity management and electronic channel solutions to our corporate and commercial banking customers. We provide tailored solutions to our corporate banking customers as well as efficient plug-and-use services to our business banking customers. We are responsible to drive the liabilities growth of Commercial and Global Banking segments through the provision of leading class cash management solutions to them. We are also steering the transaction banking FX growth for the bank as well. We focus on our customer needs in Greater China and aim to be the one-stop cash management partner to our customers across mainland China and Hong Kong.
We are currently seeking a high caliber professional to join our department as Senior Product Manager, Product Management, Global Payments Solutions
Overview
As SVP/SPM of Product Management, you'll drive and execute the vision and product strategy of various Global Payments Solutions products with a key focus on commercial cards. Collaborating with teams across client coverage, customer propositions, digital channels, technology, operations, legal, marketing and sales. You will be driving product launch and product commercialization for turning into business outcomes.

Principal responsibilities
  • Lead, define and execute product roadmap from Ideation to launch for various Global Payments Solutions ("GPS") product development including but limited to all types of commercial cards.
  • Formulate, implement, and commercialize key initiatives to drive business outcomes for return on investments as well as revenue growth.
  • Drive product proposition & promotion campaigns to achieve business objectives and financial targets, and
  • Drive cross sell strategy, that is across multiple products to achieve the overall GPS profitability.
  • Collaborate with key business partners in the payments ecosystem such as card associations.
  • Build strong engagement with client coverage teams, clients, senior leadership to align priorities and overall product strategy.
  • Mentor junior product manager to support a high-performing product team with a culture of excellence.
Requirements
Requirements:
  • University degree in Business Administration, Finance or related disciplines.
  • At least 10 years' experience in relevant product management from financial institutions/ corporate banking (retail banking will be considered). Good knowledge and experiences in corporate card products are preferred.
  • Strong attentiveness to detail, with ability to work independently and under pressure.
  • Excellent communication, interpersonal, organizational, and coaching skills.
  • Excellent command of written and spoken English and Chinese (Cantonese/Mandarin);
  • Excellent command of PowerPoint and Excel.
  • Innovative and entrepreneur mindset, and strong sense of ownership in delivering business outcomes and seamless customer journey.
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.
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