Customer Service Executive
7 months ago
Responsibilities
To provide professional concierge & customer services to clients via phone calls and email; To handle customer inquiries globally and fulfill customer requests Collecting and providing data entry of case information Handle ad hoc assignments and projects as assignedRequirements
Higher diploma or above (Fresh Graduate also welcome) in any disciplines Fluent in both Cantonese, Mandarin and English Good telephone manner Be patient and work as a team Willing to be on shiftWe offer attractive remuneration, 5-day work week, performance bonus, medical insurance, 14-day annual leave and other fringe benefits to the right candidate.
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hong kong, Hong Kong SAR China International Executive Service Corps Full timeSenior Officer / Assistant Manager, Customer Services (Corporate Banking) Post Date 04/12/2024 Division Corporate Banking Department/Branch Marketing You will be responsible for providing administrative support to marketing teams related to customer service, handling deposit creation & rollover, account opening, conducting company searches, AML checking...
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hong kong, Hong Kong SAR China International Executive Service Corps Full timeDepartment/Branch Loans & Credit Operations You will be responsible to assist team supervisor to support in relating to Retail Banking mortgage loan application processing and execute the checker role in daily operation. Main Responsibilities: Perform checking for mortgage loan applications including data capturing accuracy, loan documents/information...
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Customer Services Director
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full timeAbout JC Executive SearchAt JC Executive Search, we are committed to delivering exceptional customer service and experiences that exceed our clients' expectations.The OpportunityWe are seeking a highly skilled and experienced CUSTOMER SERVICES DIRECTOR to join our team. The successful candidate will be responsible for leading the Customer Service Team in...
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Customer Service Executive
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Service Executive to join our team at DBS Bank (Hong Kong) Limited. As a key member of our corporate banking services, you will be responsible for providing exceptional customer service to our clients and driving sales growth through outbound calls and application...
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Customer Service Operations Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Crossings Executive Search Full timeJob DescriptionWe are seeking a highly skilled Customer Service Operations Manager to join our team at Crossings Executive Search. The successful candidate will be responsible for overseeing the day-to-day operations of our customer service department, ensuring that all activities are carried out in accordance with company policies and procedures.About...
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Customer Service Ambassador for Luxury Goods
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full timeGlobal Executive Consultants Ltd. is seeking a skilled Customer Care Executive – Luxury Brand to join our team.Job OverviewWe are looking for an exceptional candidate to fill the position of Customer Care Executive – Luxury Brand, supporting our client in delivering outstanding customer service and ensuring their customers receive top-notch...
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Customer Care Executive – Luxury Brand
4 months ago
hong kong, Hong Kong SAR China Global Executive Consultants Ltd. Full timeCustomer Care Executive – Luxury Brand (Ref. No.: 26544) Our client, a well known Luxury Brand, is looking for a high-caliber person to fill the position. Job Duties Respond to customer inquiries, concerns, and complaints promptly and professionally via phone, email, chat, or other communication channels. Provide accurate and detailed information about...
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Customer Service Executive
4 months ago
Hong Kong, Hong Kong SAR China China Mobile Hong Kong Co. Ltd. Full timeIn this position, you will: Process after-sales service orders and transactions according to pre-set procedures and time-frame Handle mobile number porting requests (MNP) and abnormal cases Provide operational support to Customer Service Centre Communicate with internal departments to follow up order processing Perform checking on customer orders...
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Customer Services Manager
4 months ago
hong kong, Hong Kong SAR China JC Executive Search Full timeJob Responsibilities Lead the Customer Service Team in ensuring efficient and quality day-to-day operations of the Customer Services/Concierge Counters, Helpdesk, Reception, Box Office & Ticketing Counter, and Luggage Services. Monitor the grooming and performance of Customer Services team, contract casual staff, and service providers. Handle customer...
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Customer Services Director
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full time**Job Overview**We are seeking an experienced Customer Services Director to lead our team in delivering exceptional customer experiences. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our customer-facing departments, ensuring that we consistently meet and exceed our customers' expectations.**Key...
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Hong Kong, Central and Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full timeJob Title: Customer Service Representative for Luxury BrandsAt Global Executive Consultants Ltd., we are seeking a highly skilled and experienced Customer Service Representative to join our team. This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer service and have a keen interest in the luxury brand...
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Executive Office Coordinator
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full timeWe are seeking an experienced Executive Office Coordinator to join our team at Corporation Service Company.Salary: $45,000 - $60,000 per annumJob Description:The successful candidate will be responsible for providing high-level administrative support to our management team.Key Responsibilities:Coordinate internal meetings, including scheduling, venue...
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Customer Services Team Lead
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China JC Executive Search Full timeJob DescriptionThe Customer Services Team Lead will oversee the day-to-day operations of various customer-facing areas, including concierge counters, helpdesk, reception, box office and ticketing counter, and luggage services.Responsibilities:Lead the Customer Service Team to ensure efficient and quality service delivery.Monitor team performance and contract...
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Assistant Manager, Customer Service
4 months ago
hong kong, Hong Kong SAR China Crossings Executive Search Full timeThe incumbent will be responsible for managing the operations of hotlines, walk-in customers, and live chat provided by in-house Customer Service team and external service providers. The successful candidate should be customer-focused and result-driven. Key Responsibilities: Manage the operations of customer service delivered in various platforms including...
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Customer Service Executive
6 months ago
Hong Kong, Hong Kong SAR China HKT Full timeCustomer Service Executive 電話客戶服務主任 (Full-Time / Part-Time / Temporary) 職務 為顧客提供優質的客戶熱線服務,解答電話查詢 操作電腦,處理客戶查詢及輸入有關客戶查詢的資料 職位要求 中五或香港中學文憑考試以上程度 具備1年或以上有關客戶服務經驗 ...
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Executive Leader, Financial Services
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Global Executive Consultants Ltd. Full timeGlobal Executive Consultants Ltd. is looking for a seasoned professional to fill the position of Executive Leader, Financial Services. This role offers a unique opportunity to lead a high-performing team and drive business growth in the financial services industry.Company OverviewOur client, Global Executive Consultants Ltd., is a leading executive...
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Senior Customer Service Executive
6 months ago
Hong Kong, Hong Kong SAR China HKT Full timeYou will contribute to the total customer satisfaction by providing services via multiple platforms including but not limited to telephone, emails, live chat and video in a tactful and timely manner. Responsibilities: • Maintain a positive, empathetic and professional attitude toward customers at all times • Handle customers’ enquiries via...
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Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full timeJob DescriptionWe are seeking high caliber professionals to join us as Branch Service Executive I (C) at Hang Seng Bank Limited.Company OverviewHang Seng is committed to service excellence, continually enhancing performance for customers and providing best-in-class products and services. Our employees are our most valuable resources in the bank.Salary and...
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Senior Customer Service Executive
6 months ago
Hong Kong, Hong Kong SAR China HKT Full timeJob Description You will contribute to the total customer satisfaction by providing services via telephone and emails for a Hong Kong Cultural District in a tactful and timely manner. Responsibilities: • Handle customers’ enquiries via telephone and emails for an art district • Introduce Cultural District facilities • No sales is required...
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Regulatory Compliance Services Officer
2 months ago
Hong Kong, Central and Western District, Hong Kong SAR China Corporation Service Company Full timeJob SummaryWe are seeking a highly skilled Officer, Regulatory Compliance Services to join our team at Corporation Service Company.Your Key ResponsibilitiesPerform Anti-Money Laundering (AML)/Counter-Terrorism Financing (CTF) checks and follow up with investors on required Know Your Customer (KYC) documents, including FATCA/CRS-related forms and...