Front Desk Associate

4 months ago

Hong Kong, Hong Kong SAR China Rosewood Hong Kong Full time

Job Description

Press space or enter keys to toggle section visibility

Rosewood Hong Kong celebrates a culture in which Rosewood Associates are inspired to look at life a little differently, through a lens of limitless possibilities. We aim to create an innovative culture of intimate and casual, yet refined, hospitality, empowering Rosewood Associates to create indelible memories for themselves, for one other and for our guests.
The vertical estate on the majestic harbour, Rosewood Hong Kong is seeking intuitive, engaging and impassioned Associates to embark on a Rosewood Journey with us. Apply Now.
Essential duties and responsibilities
  • Provide our guests with unparalleled hospitality, from an effortless arrival and departure experience in a gracious and polite manner
  • Host and welcome all guests in a natural and spontaneous manner to make our guests feel welcome whilst they spend their time with us
  • Prepare all the arrival arrangement and process check-in for Residences Guests
  • Update the guest preference, feedback and comments on to the guest profile section
  • Coordinate with all concerned departments to fulfill guest needs and requests
  • Provide concierge service to guest during the stay
  • Food & Beverage support to the Residences lounge

Requirements
  • Minimum 1-2 years of relevant working experience in a sizeable luxury hotel in similar capacity or in Food & Beverage service
  • Knowledge of Opera system will be an advantage
  • Commit and passionate in delivering personalized guest service, anticipatory with a keen eye for detail
  • High standards of professional manner with exceptional communication skills
  • Excellent command of spoken English, Cantonese and Mandarin is a must.
  • Fresh graduates with related education background are also considered.  
  • More experience will be considered as Senior Front Desk Associate - Hotel / Residences. 

  • Front Desk Associate

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hong Kong Full time

    Job Title: Front Desk AssociateRosewood Hong Kong is seeking a skilled and charismatic Front Desk Associate to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring seamless interactions with our guests.Key Responsibilities:Provide personalized service to guests, ensuring...

  • Front Desk Representative

    5 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    We are seeking a talented Front Desk Agent to join our team at The Peninsula Hong Kong. As a Front Desk Agent, you will be the first point of contact for our guests and play a crucial role in ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Welcome guests in a friendly and professional manner, providing exceptional service and...

  • Front Desk Associate

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Pirata Group Full time

    About the RoleWe are seeking a highly skilled and charismatic Receptionist to join our team at Pirata Group. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, handling bookings, complaints, and guest enquiries in a prompt, efficient, and polite manner.As a Receptionist, you will work closely with...

  • Front Desk Supervisor

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    About The Peninsula Hong KongThe Peninsula Hong Kong is a world-renowned hotel that has been a symbol of luxury and excellence since 1928. Located in the heart of Hong Kong's vibrant Tsim Sha Tsui district, our hotel offers stunning harbour views and a unique blend of traditional elegance and modern convenience.Job SummaryWe are seeking a highly skilled and...

  • Front Desk Supervisor

    4 months ago

    Hong Kong, Hong Kong SAR China The Peninsula Hong Kong Full time

    We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position. 17 paid statutory holidays Exceptional market leading benefits Option of MPF or ORSO retirement scheme Key Accountabilities: Manages and ensures efficient running...

  • Front Desk Operations Manager

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    Front Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at The Peninsula Hong Kong. As a key member of our front office team, you will be responsible for ensuring the efficient operation of our front desk and providing exceptional service to our guests.Key Responsibilities:Manage and...

  • Overnight Front Desk Manager

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    We are seeking a highly skilled and experienced Overnight Front Desk Supervisor to join our team at The Peninsula Hong Kong.Key Responsibilities:Manage and oversee the efficient operation of the Front Desk, ensuring seamless guest experiences.Provide exceptional customer service, responding to guest inquiries and resolving issues in a professional and...

  • Front Desk Operations Manager

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    We are seeking a highly skilled and experienced professional to join our team as a Front Desk Supervisor at The Peninsula Hong Kong.About the Role:Manage and oversee the efficient operation of the Front Desk, ensuring seamless guest experiences and exceptional service standards.Provide personalized service to guests, responding to their needs and resolving...

  • Front Desk Operations Manager

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    We are seeking a highly skilled and experienced professional to join our team as an Overnight Front Desk Supervisor at The Peninsula Hong Kong.About the Role:Manage and oversee the efficient operation of the Front Desk, ensuring seamless guest experiences and exceptional service standards.Provide personalized service to guests, addressing their needs and...

  • Front Desk Team Lead

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Langham, Hong Kong Full time

    {"Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at The Langham, Hong Kong. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our valued guests. Responsibilities:* Manage front desk...

  • Overnight Front Desk Supervisor

    4 months ago

    Hong Kong, Hong Kong SAR China The Peninsula Hong Kong Full time

    We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position. 17 paid statutory holidays Exceptional market leading benefits Option of MPF or ORSO retirement scheme Key Accountabilities: Manages and ensures efficient running...

  • Front Desk Associate

    5 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    We are seeking a talented and enthusiastic individual to join our team as a Receptionist at The Peninsula Hong Kong. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from the moment they arrive.Key Responsibilities:Welcome guests in a friendly and...

  • Front Desk Associate

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    We are seeking a talented and enthusiastic individual to join our team as a Receptionist at The Peninsula Hong Kong. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from the moment they arrive.Key Responsibilities:Welcome guests in a friendly and...

  • Front Desk Associate

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hong Kong Full time

    **Job Summary**Rosewood Hong Kong is seeking a highly skilled and passionate Front Desk Associate to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and creating memorable experiences for our guests.**Key Responsibilities:**Provide personalized guest service, ensuring a seamless and...

  • Overnight Front Desk Manager

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    We are seeking a highly skilled and experienced professional to fill the role of Overnight Front Desk Supervisor at The Peninsula Hong Kong.Key Responsibilities:Manage and oversee the efficient operation of the Front Desk, ensuring seamless guest experiences and exceptional service standards.Provide personalized and efficient service to guests, catering to...

  • Front Desk Representative

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    Job Title: Front Desk AgentWe are seeking a talented and enthusiastic individual to join our team as a Front Desk Agent at The Peninsula Hong Kong.About The Peninsula Hong KongLocated in the heart of Hong Kong's vibrant Tsim Sha Tsui district, The Peninsula Hong Kong is a legendary hotel that blends grandeur and nostalgia with modern technology and...

  • Front Desk Coordinator

    2 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China eFinancialCareers Full time

    Job Summary:We are seeking a highly organized and detail-oriented Receptionist to join our team at eFinancialCarears. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing incoming calls and correspondence, and maintaining a professional and welcoming environment.Key Responsibilities:Customer...

  • Front Desk Operations Coordinator

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott International. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining the highest standards of customer satisfaction.Key...

  • Front Desk Team Lead

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Langham, Hong Kong Full time

    Job SummaryThe Langham, Hong Kong is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key Responsibilities:Supervise and coordinate the activities of the front desk team, ensuring...

  • Front Desk Coordinator

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Telos Education Full time

    About Telos Education:At Telos Education, we support parents and teachers along the individual learning journey of a child.Our unique learning centre caters to children between the ages of 6 and 18, offering educational support across a wide range of subjects.We are seeking a Front Desk Coordinator to work within a collaborative environment where staff share...