Assistant manager, claims
3 weeks ago
3 days ago Be among the first 25 applicants Talent Acquisition | Campus Recruitment | Operations Recruitment | Employer Branding | Staff Engagement Responsibilities Oversees the Assess preauthorisation, preassessment and medical claims Performance and Quality in compliance with the terms and conditions of the policy Support daily operations not limited to Case Assessment with Client’s policy and medical knowledge Liaise with medical professionals/teams, provider team, sales, clients and members (if needed) to conduct assessment review and investigations Follow up members' request with other departments when necessary Establish various documentation tasks to improve the efficiency of the entire process Work closely with different department of Bupa Global and Bupa HK follow up outstanding issues Prioritising preauthorisation and claims effectively; working towards team SLA’s and quality of work Performs other related duties as required and support projects with necessary input and comment Provide periodic reports to monitor the various SLAs fulfilment and team performance Qualifications, Training and Experience5 years of experience in preauthorisation and medical claim processing University Graduate or professional qualification, preferably with LOMA qualification, medical discipline or equivalent Experience in processing preauthorisation and medical claims and with customer services experience will be an advantage Customer-oriented with excellent communication and interpersonal skills Strong team player, willing to learn, able to work independently and under pressure Self-motivated, analytical and detailed-minded in problem solving Strong sense of responsibility with high level of integrity and trust Excellent command of English and Chinese in both written and spoken Sound PC skills in MS Word, Excel & Chinese word processing Bupa offers 5 days’ work per week and comprehensive remuneration packages including base salary, study assistance plan, company pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc. Bupa is an equal opportunity employer and welcomes applications from qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of application with Bupa. Personal data collected will be used for recruitment purposes only. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application. Full version of Data Privacy Notice available upon request. Seniority level Mid-Senior level Employment type Full-time Job function Analyst Other Customer Service Industries Hospitals and Health Care Insurance Financial Services#J-18808-Ljbffr
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Assistant sales manager
4 weeks ago
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Assistant Manager
4 days ago
Hong Kong Island, Hong Kong SAR China Chevalier Group Full timeChevalier Insurance Services is dedicated to providing a comprehensive range of general insurance solutions to meet the needs of our clients. Our staff are committed to delivering exceptional service and supporting injured workers through challenging times.About the RoleThis Assistant Claims Manager position is pivotal in ensuring that our claims operations...
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Assistant Claims Manager
5 days ago
Hong Kong Island, Hong Kong SAR China Chevalier Group Full timeAssistant Claims Manager (Insurance Service)Chevalier Insurance Company Limited is one of the major property and casualty insurers in Hong Kong. We underwrite a whole range of general insurance business. Our leading position is further strengthened by our professionalism and deep knowledge of the field, as well as by the provision of value-added services for...
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Assistant Claims Manager
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Chevalier Group Full timeAssistant Claims Manager (Insurance Service) Chevalier Insurance Company Limited is one of the major property and casualty insurers in Hong Kong. We underwrite a whole range of general insurance business. Our leading position is further strengthened by our professionalism and deep knowledge of the field, as well as by the provision of value-added services...
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Insurance Claims Manager
3 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Chevalier Group Full timeAbout the RoleThe Assistant Claims Manager will be responsible for managing and supervising a team to handle insurance claims in a smooth and efficient manner. This includes handling litigation and direct settlement cases, providing quality customer service to clients, and assisting in preparing management reports and statistics.ResponsibilitiesManage and...
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Assistant Manager, Claims
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Bupa Full time3 days ago Be among the first 25 applicantsTalent Acquisition | Campus Recruitment | Operations Recruitment | Employer Branding | Staff EngagementResponsibilitiesOversees the Assess preauthorisation, preassessment and medical claims Performance and Quality in compliance with the terms and conditions of the policySupport daily operations not limited to Case...
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Claims Management Professional
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Chevalier Group Full timeKey ResponsibilitiesWe are seeking an experienced Claims Manager to manage and supervise subordinates handling insurance claims, ensuring a smooth day-to-day operation. This includes handling litigation and direct settlement cases, providing quality customer services, and assisting the Claims Manager in preparing management reports and statistics for review.
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Claims Management Professional
4 days ago
Hong Kong Island, Hong Kong SAR China Chevalier Group Full timeChevalier Insurance Company Limited is one of the major property and casualty insurers in Hong Kong, providing a wide range of general insurance services. Our leading position is strengthened by our professionalism and deep knowledge of the field, as well as our provision of value-added services for injured workers.Job SummaryWe are seeking an experienced...
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Insurance Claims Supervisor
4 days ago
Hong Kong Island, Hong Kong SAR China Chevalier Group Full timeChevalier Group is a prominent player in the Hong Kong insurance market, offering a diverse range of general insurance services. We take pride in our professionalism and expertise, which enables us to provide excellent services to our customers, including value-added support for injured workers.Role OverviewThe role of Assistant Claims Manager plays a...
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Senior Claims Administrator
4 days ago
Hong Kong Island, Hong Kong SAR China Chevalier Group Full timeChevalier Insurance Services prides itself on being one of the major players in the Hong Kong insurance industry, delivering a diverse array of general insurance products and services to meet the ever-changing needs of our clients. As a dynamic organization, we strive to deliver exceptional customer service and support injured workers during challenging...
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Claims Manager/Senior Manager
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Hong Kong Island, Hong Kong SAR China Well Link Financial Group Full timeHuman Resource @ Well Link Financial Group | HR, RecruitingResponsibilitiesManage all general insurance claims in compliance with policies and the Claims Handling Guide.Lead and support claims staff, ensuring team morale, effective training, and adherence to protocols.Deliver high-quality claims service, addressing escalated complaints and ensuring...
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Claims Director
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Hong Kong Island, Hong Kong SAR China Well Link Financial Group Full timeJob DescriptionAs a senior professional in the insurance industry, you will be responsible for leading the claims management team at Well Link Financial Group. Your primary goal will be to ensure that all general insurance claims are handled in compliance with policies and the Claims Handling Guide.We are seeking an experienced leader to manage our claims...
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Claims Adjuster
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Hong Kong, Central and Western District, Hong Kong SAR China Chubb Full timeAt Chubb, we're looking for a talented Claims Executive to join our team. As a key member of our claims department, you'll be responsible for handling Accident & Health claims in accordance with Company philosophy and guidelines.Your primary objective will be to provide quality work effectively and efficiently, ensuring compliance with claims instructions...
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Claims Officer
6 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Gravitas Recruitment Group (Global) Ltd Full timeJoin a dynamic team at a leading international insurer and take the next step in your career. We are looking for a detail-oriented and customer-focused Claims Officer to handle personal lines claims efficiently and professionally. Key Responsibilities Handle personal lines claims, including motor, travel, and home insurance, from notification to settlement....
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Complex Claims Handler
13 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full timeWe are reimagining insurance to make a bigger difference in the world at AIG. As a Complex Claims Handler, you will play a key role in helping our customers navigate complex claims.Our VisionAt AIG, we are committed to delivering exceptional service and solutions to our clients. We believe in thinking innovatively to deliver ever-better solutions to our...
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Claims Resolution Expert
13 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full timeAIG is a global leader in commercial and personal insurance solutions. As a Claims Resolution Expert, you will play a critical role in delivering exceptional service and solutions to our clients.Our MissionAt AIG, we are dedicated to helping our customers manage risk. We believe in thinking innovatively to deliver ever-better solutions to our customers. By...
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Claims Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Gravitas Recruitment Group (Global) Ltd Full timeJob Overview:The role of (Senior) Claims Manager is a critical position within our client's organization. This leader will be responsible for overseeing the daily operations of the entire Claims Department, ensuring that all tasks are completed efficiently and effectively.
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Senior Claims Professional
2 days ago
Hong Kong Island, Hong Kong SAR China Well Link Financial Group Full timeAbout the RoleWe are looking for a seasoned insurance professional to join our team as a Senior Claims Professional. As a key member of our claims management team, you will play a critical role in ensuring the effective handling of general insurance claims.In this role, you will be responsible for managing a team of claims staff, providing guidance and...
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Insurance Claims Professional
3 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Gravitas Recruitment Group (Global) Ltd Full timeJob Description:Gravitas Recruitment Group (Global) Ltd is seeking a skilled Insurance Claims Professional to join our dynamic team. As a Claims Officer, you will play a crucial role in handling personal lines claims efficiently and professionally.Key Responsibilities:Assess claims, review policy coverage, and determine liability in accordance with company...
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Complex Claims Examiner
15 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China American International Group Full timeAt AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Examiner to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.Make your mark in Claims TeamOur Claims teams are the proven problem solvers of choice for clients, delivering consistent...