Jobs: customer service

Company and Team Background Our reputable client is currently recruiting professional talents with managerial experience who are specialized in the insurance and/or financial customer service sector. The incumbent plays a pivotal role in the customer service center managing team members to ensure smooth operation and quality servicing to deliver satisfying...

Job Description SummaryDelivers professional activities in the Customer Service job family. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. May serve as primary contact and liaison between one or more major customers, Health Plans, Service Centers, and/or functional areas. Determines...

about the jobYou will lead and motivate the Customer Service Centre(s) team to ensure delivery of high-quality results that would improve customer satisfaction, company reputation and standard of fulfilling regulatory requirements. You will ensure the achievement of Customer Service Centre(s) performance KPIs (waiting time, handling time, Customer...

Job Description SummaryDelivers professional activities in the Customer Service job family. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. May serve as primary contact and liaison between one or more major customers, Health Plans, Service Centers, and/or functional areas. Determines...

Tasks As the  Customer Service Manager  you will perform the following duties : The responsibility for the smooth operations towards fulfillment of customer contracts and act as a consultant to customer in all matters of material and customer management Advising customers in finding the right solution. Manage the customer relationship and ensure...

Job Description SummaryDelivers professional activities in the Customer Service job family. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. May serve as primary contact and liaison between one or more major customers, Health Plans, Service Centers, and/or functional areas. Determines...

Responsibilities Provide high quality and customer-friendly counter services to customers Handle customers' enquiries and deliver solutions by understanding their needs Cross-sell Personal Banking products Handle accounts opening and other financial transactions Requirements HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and...

Provide one-stop service from enquiry to processing to HNW clients and/or intermediary from all distribution channels, including walk-in, hotline and email, etc.  Guide and coach the Customer Service Executive to resolve complicated case and share with them their experience and knowledge in order to develop the capabilities of the customer experience...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

What's the role? We’re looking for customer-focused Customer Service Officer in Town to kick start their careers in a rewarding, high-performing, international company. Who is Hilti? Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer...

Role Responsibilities Strategy To provide quality services and to assist up-selling and cross selling financial products/services to customers transacting at branches. To assist the Senior Branch Operations & Service Manager to: Achieve / exceed the business targets set. Control and administer the daily operations of the Branch / Priority...

about the job You will monitor calls / livechat traffic and arrange adequate workforce to meet service targetsYou will motivate, coach and develop juniors to sustain high and quality service levelYou will support and manage the team to meet the service standardYou will assist and support supervisor to identify service quality gapsYou will implement service...

Job Responsibilities Answering customer’s enquiry through telephone/ email/ live chat General service support & Counter ActivitiesNecessary Skill / Experience  1 year solid experience in customer service Good communication & trouble shooting skill Good computer & networking (routers / LAN / wireless) support...

Responsibilities:Provide service support to customer enquiries/instructions, aftersales support to credit card products.Handle customer enquiries from incoming call, outbound call and email on credit card products.Follow up customer's complaint.Perform other ad hoc duties as assigned.Requirements:F.5 or Diploma above.1 years of customer services experience,...

FIND YOUR 'BETTER' AT Blue Cross If you believe in better, we’d love to hear from you. About the Role Responsible for handling customer inquires via telephone, email, or online platform Duties / Accountabilities Handle bilingual phone-in and walk-in customer enquiries; Handle bilingual emails/livechat enquiries from customers; Work closely...

Maintain WMS on a daily basis Closely work with the operation team in the warehouse Answer customer inquiries Provide friendly and professional service to our clients Coordinate the job of other customer services Good control of delivery from supplier Good coordination with warehouse and other related internal department Correct information input into system...

What's the role? We’re looking for customer-focused field engineers in Town to kick start their careers in a rewarding, high-performing, international company. We’re looking for customer-focused Customer Service Supervisor in Town to kick start their careers in a rewarding, high-performing, international company. Who is Hilti? Hilti is...

about the role To have overall responsibility for Quality of Service and Customer satisfaction for all implemented Orange Business Services in-sourced and outsourced (Connectivity, IT Services, Mobility, UCC, Voice and/or integration solutions) services and solutions on assigned customer(s). (measured against Service Level Agreements). To be the...

Responsibilities To provide professional concierge & customer services to clients via phone calls and email; To handle customer inquiries globally and fulfill customer requests Collecting and providing data entry of case information Handle ad hoc assignments and projects as assigned Requirements Higher diploma or above (Fresh Graduate also...

Provide E2E payment service to agency/customer with strong customer mindsetHandle premium collection (including cash, card and cheque payment, direct bank in...)Perform verification and AML review (such as large payment transactions)Communicate and follow up with agency in a timely manner to obtain relevant/ additional documents for review purposeResolve...