Customer Services Supervisor

What's the role? We’re looking for customer-focused field engineers in Town to kick start their careers in a rewarding, high-performing, international company. We’re looking for customer-focused Customer Service Supervisor in Town to kick start their careers in a rewarding, high-performing, international company. Who is Hilti? Hilti is...

Service Supervisor What you will do This person will join the Service team in Hong Kong. He/she will carry out maintenance works and technical supports to customer. How you will do it Plan and coordinate crews with tasks to be performed and monitor performance What we look for Required 5 years' related experience in BMS installation and...

about the job You will monitor calls / livechat traffic and arrange adequate workforce to meet service targetsYou will motivate, coach and develop juniors to sustain high and quality service levelYou will support and manage the team to meet the service standardYou will assist and support supervisor to identify service quality gapsYou will implement service...

Provide one-stop service from enquiry to processing to HNW clients and/or intermediary from all distribution channels, including walk-in, hotline and email, etc.  Guide and coach the Customer Service Executive to resolve complicated case and share with them their experience and knowledge in order to develop the capabilities of the customer experience...

about the role To have overall responsibility for Quality of Service and Customer satisfaction for all implemented Orange Business Services in-sourced and outsourced (Connectivity, IT Services, Mobility, UCC, Voice and/or integration solutions) services and solutions on assigned customer(s). (measured against Service Level Agreements). To be the...

Job Description Responsible for daily operations in Front Office Handle guests' enquiries or complaints Supervise Front Office team to perform and maintain good service to guests Job Requirement Diploma holder in Hospitality Management or related disciplines Minimum 4 years' relevant experience in Hotel Front Office operation Knowledge of Opera system is...

FIND YOUR 'BETTER' AT AIA We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even...

Tasks As the  Customer Service Manager  you will perform the following duties : The responsibility for the smooth operations towards fulfillment of customer contracts and act as a consultant to customer in all matters of material and customer management Advising customers in finding the right solution. Manage the customer relationship and ensure...

Date Posted: Senior Customer Service Coordinator General information Location Hong Kong Type of contract Permanent Full Time Occupational field Business & Administration Job-ID 6772 Job Highlights Double Pay & Performance Bonus Stable Working Environment Welcome to Fresh Graduate Job Responsibilities Provide customer...

Main Content Senior Clerk / Supervisor, Clearing and Autopay Services, General Banking Operations Senior Clerk / Supervisor, Clearing and Autopay Services, General Banking Operations Responsibilities: Provide support and services to business units Perform on-line transaction including financial and account maintenance Process the...

Responsibilities:  Responsible for the supervision of the construction works assigned to him / her; Carry out duties of a Contractor Employed Building Services Inspector team as detailed in the Site Administration Handbook (SAH) published by the ArchSD; Manage and monitor the site activities conforming to the Employer’s Requirements, ArchSD General...

POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for...

DescriptionA Front Desk Supervisor in the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out.What will I be doing?As a Front Desk Supervisor, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

A Front Desk Supervisor in the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out.What will I be doing?As a Front Desk Supervisor, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel...

We are recruiting for Cargo Customer Services Agent for Hong Kong. The selected candidate will be involved in providing cargo inside sales and customer service functions including interaction with customers and GSA for both import and export cargo. Secure proper sales and customer service support to enable station to meet the Cargo Target. Identify needs...

The NOC Supervisor is accountable for leading a team of shift staff in the service restoration of IPLC, IEPL, Managed Data Service, IPVPN, GIA, Customized Network Services, Cloud service and Unified communications in Global Service Operation Center Major Responsibilities include: Perform 7x24 round-the-clock to ensure that service level are maintained...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

about the jobYou will lead and motivate the Customer Service Centre(s) team to ensure delivery of high-quality results that would improve customer satisfaction, company reputation and standard of fulfilling regulatory requirements. You will ensure the achievement of Customer Service Centre(s) performance KPIs (waiting time, handling time, Customer...

Job Description SummaryDelivers professional activities in the Customer Service job family. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. May serve as primary contact and liaison between one or more major customers, Health Plans, Service Centers, and/or functional areas. Determines...