Manager, Customer Service

about the job You will monitor calls / livechat traffic and arrange adequate workforce to meet service targetsYou will motivate, coach and develop juniors to sustain high and quality service levelYou will support and manage the team to meet the service standardYou will assist and support supervisor to identify service quality gapsYou will implement service...

Company and Team Background Our reputable client is currently recruiting talents with enthusiasm and experience in customer service for the role, Customer Service Advisor. The incumbent plays a pivotal role in the call center providing exceptional customer service by handling inbound calls, addressing customer inquiries, and resolving complaints. Working in...

about the job Handle inbound / outbound customer's enquiries in a professional and timely mannerMaintain good relationship with clients and assist in sales deal processing and follow-upAddress customer concerns and resolve issues promptly, escalating complex matters to appropriate departmentsCollaborate with internal teams to resolve customer inquiries and...

Provide E2E payment service to agency/customer with strong customer mindsetHandle premium collection (including cash, card and cheque payment, direct bank in...)Perform verification and AML review (such as large payment transactions)Communicate and follow up with agency in a timely manner to obtain relevant/ additional documents for review purposeResolve...

HBX is a global e-commerce platform and retail destination for the world's most well-known and up-and-coming brands in menswear, womenswear and lifestyle from around the world. Curating a truly global and exciting assortment at the leading edge of culture, HBX focuses on delivering the latest, trend-setting fashion, accessories, shoes, home and lifestyle...

Job TitleServices Account ManagerJob DescriptionIn this role, you have the opportunity to Join the highly successful sales team of Philips Health System while advancing your career in a dynamic, fast paced and multinational environment of Philips Hong Kong.You are responsible for Develop and execute a strategic and tactical sales plan to exceed financial...

Job AccountabilitiesProvide professional customer services to Life / General Insurance enquiries by phone and/or email Maintain our customer services in good quality to achieve customer satisfaction Support ad-hoc projects and administrative tasks as assigned Job QualificationsMinimum 2 years of customer service experience in hotline environment, preferably...

Welcome candidates with customer service or related experience A great opportunity to join an international technology company.客户简介Our client is a multinational conglomerate and one of the world's largest technology company. They are currently looking for a Customer Care Officer to join their dynamic team.工作内容Address daily customer feedback...

A Conrad Service Centre Officer accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.What will I be doing?As a Conrad Service Centre Officer, you will accept, deliver and respond to Guest and management...

Job Summary Manage both the pre-and post- bound activities for the assigned accounts, defined as standard/tacit renewals or with low complexity, provides support to the underwriter in the areas of underwriting operations, procedures, policy endorsement and policy issuance Interact with brokers and customers on a daily basis for their assigned accounts to...

Duties & ResponsibilitiesProvide installation, debugging, maintenance, repair, and upgrading of products at assigned sites. Support Sales with pre-sales activities including but not limited to demonstration system setup and configuration, trade shows, and tender responses. Ensure frequent & fluent communication with customers to enhance customer...

Job Description Responsible for daily operations in Front Office Handle guests' enquiries or complaints Supervise Front Office team to perform and maintain good service to guests Job Requirement Diploma holder in Hospitality Management or related disciplines Minimum 4 years' relevant experience in Hotel Front Office operation Knowledge of Opera system is...

about the companyOur client is a regional commercial bank with 80+ years of history. They are currently growing in Hong Kong and would like to hire an AVP for their Cash Management, Client Services team. The candidate will be responsible for supporting clients on enquiries on transaction banking service and familiar with cash management products.about the...

We will count on you to:Responsible for reinsurance invoice chasing, checking and processing (non-cash transactions).Provide accurate and timely administration support to the Customer Support Service Team.Maintain daily data input and filing.Assist in answering clients' enquiry.What you need to have:Experience in insurance/ reinsurance industry...

about the job.Manage all administrative duties in the building management office, including filing, record keeping, and answering calls with timely follow-up actions.Input pre-approval and payment documents using the designated operating system under Goodman's authority framework.Handle data input for annual budget and billing setup using the designated...

Working alongside a wonderful team in The Peak Complex, we are seeking a Technician to support our Building Services Team.Develop yourself in a comprehensive technical team Provide memorable experience to customer Exceptional market leading benefits such as comprehensive family medical insurance (including dependents), 17 public holidays, 12-15 days annual...

Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.We offer you a flexible and dynamic environment with opportunities...

Job TitleServices Sales LeaderJob DescriptionIn this role, you have opportunity to Act as Service Sales Leader to join the highly successful Philips Health System business in Hong Kong. Join Philips Health System team while advancing your career in a dynamic, fast paced and multinational environment of Philips.You are responsible forDevelop and execute a...

MAIN PURPOSE The Regional Training Manager assists boutique sales associate to uplift selling techniques, elevate customer service experiences and convey an efficient and qualitative brand message. He / She is responsible for driving learning culture throughout the entire Chloe boutiques of regional markets, among internal staff of the brand as well as...

Job SummaryLarge and complex claims handling and managerial support Job AccountabilitiesResponsible for the large and complex liability and property claims Actively involve in organizing of customer meeting presentation and the preparation of Powerpoint slides Provide technical support to the team including work simplification and automation initiatives...