Customer Service Officer

about the job Handle inbound / outbound customer's enquiries in a professional and timely mannerMaintain good relationship with clients and assist in sales deal processing and follow-upAddress customer concerns and resolve issues promptly, escalating complex matters to appropriate departmentsCollaborate with internal teams to resolve customer inquiries and...

Welcome candidates with customer service or related experience A great opportunity to join an international technology company.客户简介Our client is a multinational conglomerate and one of the world's largest technology company. They are currently looking for a Customer Care Officer to join their dynamic team.工作内容Address daily customer feedback...

about the jobYou will lead and motivate the Customer Service Centre(s) team to ensure delivery of high-quality results that would improve customer satisfaction, company reputation and standard of fulfilling regulatory requirements. You will ensure the achievement of Customer Service Centre(s) performance KPIs (waiting time, handling time, Customer...

Company and Team Background Our reputable client is currently recruiting talents with enthusiasm and experience in customer service for the role, Customer Service Advisor. The incumbent plays a pivotal role in the call center providing exceptional customer service by handling inbound calls, addressing customer inquiries, and resolving complaints. Working in...

about the job You will monitor calls / livechat traffic and arrange adequate workforce to meet service targetsYou will motivate, coach and develop juniors to sustain high and quality service levelYou will support and manage the team to meet the service standardYou will assist and support supervisor to identify service quality gapsYou will implement service...

A Conrad Service Centre Officer accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.What will I be doing?As a Conrad Service Centre Officer, you will accept, deliver and respond to Guest and management...

Job Summary Manage both the pre-and post- bound activities for the assigned accounts, defined as standard/tacit renewals or with low complexity, provides support to the underwriter in the areas of underwriting operations, procedures, policy endorsement and policy issuance Interact with brokers and customers on a daily basis for their assigned accounts to...

HBX is a global e-commerce platform and retail destination for the world's most well-known and up-and-coming brands in menswear, womenswear and lifestyle from around the world. Curating a truly global and exciting assortment at the leading edge of culture, HBX focuses on delivering the latest, trend-setting fashion, accessories, shoes, home and lifestyle...

Job Description Responsible for daily operations in Front Office Handle guests' enquiries or complaints Job Requirements HKCEE / HKDSE or above Good command of English, Cantonese and Mandarin Fresh graduates are welcome Immediately available is preferred Please send your resume with current and expected salary to the Human Resources Department. All...

Job Description Responsible for daily operations in Front Office Handle guests' enquiries or complaints Supervise Front Office team to perform and maintain good service to guests Job Requirement Diploma holder in Hospitality Management or related disciplines Minimum 4 years' relevant experience in Hotel Front Office operation Knowledge of Opera system is...

about the job.Establishing and upholding relationships with our stakeholders in the region.Collaborating with internal and external parties to deliver exceptional customer service to existing and potential purchasers.Aid in marketing efforts and coordinating corporate events.Managing day-to-day operations while providing team assistance.Working closely with...

Job AccountabilitiesProvide professional customer services to Life / General Insurance enquiries by phone and/or email Maintain our customer services in good quality to achieve customer satisfaction Support ad-hoc projects and administrative tasks as assigned Job QualificationsMinimum 2 years of customer service experience in hotline environment, preferably...

about the company. Our client is a leading foreign bank seeking a highly skilled and motivated LC Officer to join our team. As an LC Officer, you will play a crucial role in facilitating trade finance operations and ensuring compliance with international regulations and bank policies. If you have a strong background in letter of credit processing and a...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

about the company. Our client is a leading Chinese insurance company specializing in life insurance products, and they are seeking a highly skilled and experienced Senior Policy Administration Officer to join our dynamic team. If you have a strong background in policy administration within the life insurance industry and a passion for delivering exceptional...

Job SummaryTo handle personal line claims focusing on Travel With low levels of supervision to manage standard complex (medium/high severity/complexity) claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich Basics Job AccountabilitiesResponsible for personal line claims focusing on...

Responsibilities:Solid experience in office supplies purchasing; pantry groceries; office equipment; electrical appliances; managing mailing orders; courier services; document storage, and maintain good records of office assets Support boutique fire services ordering / installation / annual inspection In charge of musical license application / renew ...

We will count on you to:Responsible for reinsurance invoice chasing, checking and processing (non-cash transactions).Provide accurate and timely administration support to the Customer Support Service Team.Maintain daily data input and filing.Assist in answering clients' enquiry.What you need to have:Experience in insurance/ reinsurance industry...

Job Summary To handle personal line claims focusing on Home and Retail Property With low levels of supervision to manage standard complex (medium/high severity/complexity) claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich Basics Job AccountabilitiesPromptly handle the first and...

An excellent opportunity for candidates who have experience handling Accounts Receivable and credit control duties. Our client offers attractive salary package and promising career path for potential candidate.客户简介Our client is a multinational conglomerate and one of the world's largest technology company. They are currently looking for a new...