Customer Care Officer

HBX is a global e-commerce platform and retail destination for the world's most well-known and up-and-coming brands in menswear, womenswear and lifestyle from around the world. Curating a truly global and exciting assortment at the leading edge of culture, HBX focuses on delivering the latest, trend-setting fashion, accessories, shoes, home and lifestyle...

Job AccountabilitiesProvide professional customer services to Life / General Insurance enquiries by phone and/or email Maintain our customer services in good quality to achieve customer satisfaction Support ad-hoc projects and administrative tasks as assigned Job QualificationsMinimum 2 years of customer service experience in hotline environment, preferably...

about the job Handle inbound / outbound customer's enquiries in a professional and timely mannerMaintain good relationship with clients and assist in sales deal processing and follow-upAddress customer concerns and resolve issues promptly, escalating complex matters to appropriate departmentsCollaborate with internal teams to resolve customer inquiries and...

Provide E2E payment service to agency/customer with strong customer mindsetHandle premium collection (including cash, card and cheque payment, direct bank in...)Perform verification and AML review (such as large payment transactions)Communicate and follow up with agency in a timely manner to obtain relevant/ additional documents for review purposeResolve...

Job Location: ​Hong Kong​Hong KongCompany descriptionFerrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with...

Responsibilities:Assist doctors in consultation/ health assessment processAssist the nursing manager to ensure the smooth daily operationsHandle telephone enquiries and medical appointmentsHandle patient registration and follow-up on patients' reports or Hospital admissionsAssist in any ad-hoc assignmentsRequirements:S6 / DSE or aboveMinimum 1 years'...

Responsibilities:Maintain and manage defective database in after-sales system dailyLiaise with suppliers on handling repair items, including obtain quotations and repair lead-time, and speed up on long outstanding casesCoordinate with internal departments to process purchase orders, handle supplier invoices, credit notes, and provide allocation plansHandle...

about the job.Establishing and upholding relationships with our stakeholders in the region.Collaborating with internal and external parties to deliver exceptional customer service to existing and potential purchasers.Aid in marketing efforts and coordinating corporate events.Managing day-to-day operations while providing team assistance.Working closely with...

An excellent opportunity for candidates who have experience handling Accounts Receivable and credit control duties. Our client offers attractive salary package and promising career path for potential candidate.客户简介Our client is a multinational conglomerate and one of the world's largest technology company. They are currently looking for a new...

about the company. Our client is a leading foreign bank seeking a highly skilled and motivated LC Officer to join our team. As an LC Officer, you will play a crucial role in facilitating trade finance operations and ensuring compliance with international regulations and bank policies. If you have a strong background in letter of credit processing and a...

A Conrad Service Centre Officer accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.What will I be doing?As a Conrad Service Centre Officer, you will accept, deliver and respond to Guest and management...

about the company. Our client is a leading Chinese insurance company specializing in life insurance products, and they are seeking a highly skilled and experienced Senior Policy Administration Officer to join our dynamic team. If you have a strong background in policy administration within the life insurance industry and a passion for delivering exceptional...

Job HighlightsDevelop yourself in a dynamic Estate Management 5 days, 17 PH, 12-15 days AL, 3 days Carer Leave Insurance for family, ORSO, Discretionary Bonus Job DescriptionWorking alongside a wonderful team in The Peak Complex, we are seeking an Estate Officer to support our Estate Management Team.Develop yourself in a dynamic Estate Management team...

Job Summary Manage both the pre-and post- bound activities for the assigned accounts, defined as standard/tacit renewals or with low complexity, provides support to the underwriter in the areas of underwriting operations, procedures, policy endorsement and policy issuance Interact with brokers and customers on a daily basis for their assigned accounts to...

Job AccountabilitiesProvide accounting and administrative support to Finance - Credit Control function Responsible for reconciliations with brokers' and agents' settlements Work closely with both internal and external parties to follow-up long outstanding items Update and maintain the settlement record Job QualificationsAssociate Degree or above in business...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

Job SummaryTo handle personal line claims focusing on Travel With low levels of supervision to manage standard complex (medium/high severity/complexity) claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich Basics Job AccountabilitiesResponsible for personal line claims focusing on...

Job Summary To enhance the conversion ratio by performing business activities such as follow up and market facing duties and to maintain good & connected relationship with all business Intermediaries together To support Managers in developing the accounts through new business and retention of existing business for both onshore and offshore risks Job...

Responsibilities: Responsible for daily clerical support including system updates, invoice/delivery note verification, stock transfer, etc;Perform data analysis and analytical report for different departments;Preform stock-take for shops;Handle ad hoc assignments as required.Requirements: Diploma or above;1-2 years relevant working experience;Proficient...

about the company.We're partnering with a growing European personal care organization in finding a newly created APAC Commercial Insight Assistant Manager to be based in their regional office in Hong Kong.The individual will be responsible for a wide range of retail analysis covering sales, operations, marketing and pricing. Additionally, the individual will...