Customer Service Executive
Found in: Talent HK C2 - 3 weeks ago
Responsibilities
To provide professional concierge & customer services to clients via phone calls and email; To handle customer inquiries globally and fulfill customer requests Collecting and providing data entry of case information Handle ad hoc assignments and projects as assignedRequirements
Higher diploma or above (Fresh Graduate also welcome) in any disciplines Fluent in both Cantonese, Mandarin and English Good telephone manner Be patient and work as a team Willing to be on shiftWe offer attractive remuneration, 5-day work week, performance bonus, medical insurance, 14-day annual leave and other fringe benefits to the right candidate.
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Customer Services Executive
Found in: Talent HK C2 - 3 weeks ago
Hong Kong, Hong Kong SAR China 3 Hong Kong Full timeDiploma or above is preferredAt least 1 year of experience in customer services/call centre, preferably in telecom industry
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Operations Executive, Managed Services, Customer Due Diligence
Found in: Talent HK C2 - 2 weeks ago
Hong Kong, Hong Kong SAR China KPMG China Full timeKPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients' needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we also strive to become a responsible corporate citizen that has a positive impact on our environment...
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Customer Service Executive
Found in: beBee jobs HK - 3 weeks ago
Hong Kong - New Territories, Hong Kong SAR China RGF HR Agent Recruitment Full timeJob Responsibilities・Support sales team to prepare quotation and route orders・Follow up shipping progress and inform customer of shipping status・Coordinate with internal staff to deliver efficiently ・Handle customer claims・Input data and make summary reports・Perform ad-hoc project assigned by the managementNecessary Skill / Experience ・At least...
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Customer Service Executive
Found in: beBee S HK - 3 weeks ago
Hong Kong - New Territories, Hong Kong SAR China RGF HR Agent Recruitment Full timeJob Responsibilities・Support sales team to prepare quotation and route orders・Follow up shipping progress and inform customer of shipping status・Coordinate with internal staff to deliver efficiently ・Handle customer claims・Input data and make summary reports・Perform ad-hoc project assigned by the managementNecessary Skill / Experience ・At least...
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Manager, Customer Service
Found in: Talent HK C2 - 2 weeks ago
Hong Kong, Hong Kong SAR China CHUBB Full timeProvide one-stop service from enquiry to processing to HNW clients and/or intermediary from all distribution channels, including walk-in, hotline and email, etc. Guide and coach the Customer Service Executive to resolve complicated case and share with them their experience and knowledge in order to develop the capabilities of the customer experience...
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Senior Customer Experience Executive
Found in: Talent HK C2 - 6 days ago
Hong Kong, Hong Kong SAR China Hermès Full timeKey Responsibilities: Assist in planning and execution of customer experience omnichannel strategy to build 360 joyful customer experience by engaging store team and other departments Assist in organizing store animations and activities ., VIP trips, customer events, etc. Coordinate and follow up actions of improvement through Service Excellence...
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Senior Service Executive
Found in: Talent HK C2 - 7 days ago
Hong Kong, Hong Kong SAR China HKT Full timeYour role: Support to acquire ICT products maintenance services contracts and maintain customer relationship for assigned customer accounts Strive to win-back untapped service users to increase service revenue and market share of the Company Manage the service sales cycle from service selling to service contract completion Liaise with customers...
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Contract Senior Customer Experience Executive
Found in: Talent HK C2 - 4 days ago
Hong Kong, Hong Kong SAR China Hermès Full timeKey Responsibilities: • Assist in planning and execution of customer experience omnichannel strategy to build 360 joyful customer experience by engaging store team and other departments • Assist in organizing store animations and activities ., VIP trips, customer events, etc. • Coordinate and follow up actions of improvement through Service...
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Corporate Customer Service Executive
Found in: Talent HK C2 - 3 weeks ago
Hong Kong, Hong Kong SAR China foodpanda Full timeJob Description Provide professional and empathetic customer service to all corporate clients. Effectively and efficiently interact with customers via phone and email Provide quotations for corporate clients and arrange food delivery to their workplace Coordinate with our account management team, delivery team, and restaurant vendors to problem solve...
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Associate Customer Service Manager
Found in: Talent HK C2 - 2 weeks ago
Hong Kong, Hong Kong SAR China Orange Business Services Full timeabout the role To have overall responsibility for Quality of Service and Customer satisfaction for all implemented Orange Business Services in-sourced and outsourced (Connectivity, IT Services, Mobility, UCC, Voice and/or integration solutions) services and solutions on assigned customer(s). (measured against Service Level Agreements). To be the...
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Sales Executive
Found in: Talent HK C2 - 2 weeks ago
Hong Kong, Hong Kong SAR China Saison Food Service Limited Full timeResponsibilities To achieve sales targets Maintain good relationship with existing customers for exploring more business opportunity Initiate new sales strategy and develop new business opportunities and channels with potential customers Process sales orders and related documentation and liaise with other departments to ensure timely deliveries to...
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Senior Customer Service Executive
Found in: Talent HK C2 - 3 weeks ago
Hong Kong, Hong Kong SAR China HKT Full timeYour Role: To plan, control and manage the Call Center resources in meeting and exceeding the agreed service standards. To manage cost and budget, and to be responsible for traffic, resources and cost forecasting of the call center. To work closely with voice / telephony system by managing the interface of front and back office functions...
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Senior Operations Executive
Found in: Talent HK C2 - 3 weeks ago
Hong Kong, Hong Kong SAR China foodpanda Full timeJob Description Quality assurance of the Customer Service team based in Malaysia through regular communication and alignment with the Shared Service Center (SSC) leaders; Run investigations on complex customer inquiries, draw insights and propose enhancements Work closely with the local team to handle escalated cases from customers, including...
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Customer Service Advisor
3 weeks ago
Hong Kong, Hong Kong SAR China AIA International Limited. Full timeFIND YOUR 'BETTER' AT AIA We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even...
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IT Project Manager, Customer Services
3 weeks ago
Hong Kong, Hong Kong SAR China Ruike Consultancy Asia Limited Full timeResponsibilities: As a project manager, you’ll establish the project timeline and closely track the progress of deliverables. This involves ensuring that tasks are completed within the specified timeframes. You’ll keep stakeholders and team members informed about project progress. Effective communication is crucial to maintain alignment and address any...
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Manager, Customer Service
Found in: beBee jobs HK - 2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Randstad Hong Kong Full timeabout the jobYou will lead and motivate the Customer Service Centre(s) team to ensure delivery of high-quality results that would improve customer satisfaction, company reputation and standard of fulfilling regulatory requirements. You will ensure the achievement of Customer Service Centre(s) performance KPIs (waiting time, handling time, Customer...
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Officer, Customer Service
Found in: Talent HK C2 - 3 weeks ago
Hong Kong, Hong Kong SAR China The Cigna Group Full timeJob Description SummaryDelivers professional activities in the Customer Service job family. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. May serve as primary contact and liaison between one or more major customers, Health Plans, Service Centers, and/or functional areas. Determines...
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Customer Service Advisor
Found in: beBee jobs HK - 5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Randstad Hong Kong Full timeCompany and Team Background Our reputable client is currently recruiting talents with enthusiasm and experience in customer service for the role, Customer Service Advisor. The incumbent plays a pivotal role in the call center providing exceptional customer service by handling inbound calls, addressing customer inquiries, and resolving complaints. Working in...
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Customer Service Executive
Found in: Talent HK C2 - 2 weeks ago
Hong Kong, Hong Kong SAR China HKT Full time為配合客戶業務需要,香港電訊專業客服現正招聘上述職位。 職務: 處理客戶電話查詢及投訴 主動,熱誠,具良好溝通技巧及服務態度 懂簡單電腦操作 職位要求: 中五或以上程度 能操流利廣東話,略懂英語、國語 工作地點: 美孚 工作時間:...
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Customer Services Manager
Found in: Talent HK C2 - 3 weeks ago
Hong Kong, Hong Kong SAR China Lufthansa Technik Component Services Asia Pacific Ltd. Full timeTasks As the Customer Service Manager you will perform the following duties : The responsibility for the smooth operations towards fulfillment of customer contracts and act as a consultant to customer in all matters of material and customer management Advising customers in finding the right solution. Manage the customer relationship and ensure...