Corporate Customer Service Executive
4 weeks ago
Qualifications
Able to work for 2-3 days per week (min. 16 hours) Open to undergraduate student Good to have work experience related to customer service, account management or process improvement etc. Passionate and enthusiastic attitude with professional customer service manner Self-motivated to go the extra mile and think out of the box to solve problems Ability to multi-task in an organized manner in a fast-paced working environment Fluency in both English and Chinese, including word processing Track record of building processes, tools, and teams that deliver amazing customer support Strong organizational skills, work ethic/grit, and attention to detail Excels in a fast-paced environment and isn't afraid to roll-up their sleeves when needed
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Hong Kong, Hong Kong SAR China KPMG China Full timeKPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients' needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we also strive to become a responsible corporate citizen that has a positive impact on our environment...
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Customer Service Executive
4 weeks ago
Hong Kong, Hong Kong SAR China M800 Full timeResponsibilities To provide professional concierge & customer services to clients via phone calls and email; To handle customer inquiries globally and fulfill customer requests Collecting and providing data entry of case information Handle ad hoc assignments and projects as assigned Requirements Higher diploma or above (Fresh Graduate also...
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Customer Services Executive
4 weeks ago
Hong Kong, Hong Kong SAR China 3 Hong Kong Full timeDiploma or above is preferredAt least 1 year of experience in customer services/call centre, preferably in telecom industry
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Senior Customer Service Executive
4 weeks ago
Hong Kong, Hong Kong SAR China HKT Full timeJob Description You will contribute to the total customer satisfaction by providing services via telephone and emails for a Hong Kong Cultural District in a tactful and timely manner. Responsibilities: • Handle customers’ enquiries via telephone and emails for an art district • Introduce Cultural District facilities • No sales is required...
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Assistant Executive, Corporate
4 weeks ago
Hong Kong, Hong Kong SAR China Daniel J Edelman Holdings Full timeWe’re a team of dedicated professionals and experts with backgrounds in corporate narrative development, journalism, digital media, creative strategy, and integrated communications marketing. We help our clients build and protect their reputations and achieve their business goals while navigating shifting media, stakeholder and regulatory environments.We...
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Customer Service Executive
4 weeks ago
Hong Kong - New Territories, Hong Kong SAR China RGF HR Agent Recruitment Full timeJob Responsibilities・Support sales team to prepare quotation and route orders・Follow up shipping progress and inform customer of shipping status・Coordinate with internal staff to deliver efficiently ・Handle customer claims・Input data and make summary reports・Perform ad-hoc project assigned by the managementNecessary Skill / Experience ・At least...
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Customer Service Executive
4 weeks ago
Hong Kong - New Territories, Hong Kong SAR China RGF HR Agent Recruitment Full timeJob Responsibilities・Support sales team to prepare quotation and route orders・Follow up shipping progress and inform customer of shipping status・Coordinate with internal staff to deliver efficiently ・Handle customer claims・Input data and make summary reports・Perform ad-hoc project assigned by the managementNecessary Skill / Experience ・At least...
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Senior Customer Experience Executive
2 weeks ago
Hong Kong, Hong Kong SAR China Hermès Full timeKey Responsibilities: Assist in planning and execution of customer experience omnichannel strategy to build 360 joyful customer experience by engaging store team and other departments Assist in organizing store animations and activities ., VIP trips, customer events, etc. Coordinate and follow up actions of improvement through Service Excellence...
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Generalist, Client Services, Corporate Banking
4 weeks ago
Hong Kong, Hong Kong SAR China DBS Bank Full timeBusiness Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing...
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Manager, Customer Service
3 weeks ago
Hong Kong, Hong Kong SAR China CHUBB Full timeProvide one-stop service from enquiry to processing to HNW clients and/or intermediary from all distribution channels, including walk-in, hotline and email, etc. Guide and coach the Customer Service Executive to resolve complicated case and share with them their experience and knowledge in order to develop the capabilities of the customer experience...
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Account Executive, Corporate Development
4 weeks ago
Hong Kong, Hong Kong SAR China SS&C Technologies Holdings Full timeJob Description Identify and establish C-level and VP-level relationships with key corporate dealmakers, typically in Corporate Development organizations, through the delivery of key insights that assists their business and business value from the Intralinks platform that solves specific business painsLeverage Solution Selling techniques to drive the sales...
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Senior Service Executive
2 weeks ago
Hong Kong, Hong Kong SAR China HKT Full timeYour role: Support to acquire ICT products maintenance services contracts and maintain customer relationship for assigned customer accounts Strive to win-back untapped service users to increase service revenue and market share of the Company Manage the service sales cycle from service selling to service contract completion Liaise with customers...
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Contract Senior Customer Experience Executive
2 weeks ago
Hong Kong, Hong Kong SAR China Hermès Full timeKey Responsibilities: • Assist in planning and execution of customer experience omnichannel strategy to build 360 joyful customer experience by engaging store team and other departments • Assist in organizing store animations and activities ., VIP trips, customer events, etc. • Coordinate and follow up actions of improvement through Service...
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Assistant Manager, Customer Services
3 weeks ago
Hong Kong, Hong Kong SAR China Dah Sing Bank Full timeAssists SME Customer Services Manager to supervise SME Customer Service Team that provide all-round services & support to Dah Sing Bank SME Business Banking customer, including business acquisition, after-sales enquiry, account enquiry, campaign enquiry, performing transactions & digital channels support, for local and cross-border SME Customer. Supervises...
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Associate Customer Service Manager
3 weeks ago
Hong Kong, Hong Kong SAR China Orange Business Services Full timeabout the role To have overall responsibility for Quality of Service and Customer satisfaction for all implemented Orange Business Services in-sourced and outsourced (Connectivity, IT Services, Mobility, UCC, Voice and/or integration solutions) services and solutions on assigned customer(s). (measured against Service Level Agreements). To be the...
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Customer Data Lead
4 weeks ago
Hong Kong, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC...
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Corporate & Community Relations Officer
3 weeks ago
Hong Kong, Hong Kong SAR China Television Broadcasts Limited Full timeResponsibilities: - Handle public communications through audience hotline, letters, facsimiles and emails - To assume the role of a frontline staff by providing quality customer service when answering audience enquiries and suggestions - Maintain and update the audience hotline - Might need to assist in the execution of corporate and community events with...
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Senior Operations Executive
4 weeks ago
Hong Kong, Hong Kong SAR China foodpanda Full timeJob Description Quality assurance of the Customer Service team based in Malaysia through regular communication and alignment with the Shared Service Center (SSC) leaders; Run investigations on complex customer inquiries, draw insights and propose enhancements Work closely with the local team to handle escalated cases from customers, including...
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Senior Customer Service Executive
4 weeks ago
Hong Kong, Hong Kong SAR China HKT Full timeYour Role: To plan, control and manage the Call Center resources in meeting and exceeding the agreed service standards. To manage cost and budget, and to be responsible for traffic, resources and cost forecasting of the call center. To work closely with voice / telephony system by managing the interface of front and back office functions...
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Customer Service Advisor
20 hours ago
Hong Kong, Hong Kong SAR China AIA Full timeFIND YOUR 'BETTER' AT AIA If you believe in better, we’d love to hear from you. About the Role Handles customer enquiries and complaints regarding all activities in individual Life insurance/ Group Medical/ Pension operation process Roles and Responsibilities: Hotline Operation Handles customer enquiries and complaints regarding all...