Customer Service Executive

Job Responsibilities・Support sales team to prepare quotation and route orders・Follow up shipping progress and inform customer of shipping status・Coordinate with internal staff to deliver efficiently ・Handle customer claims・Input data and make summary reports・Perform ad-hoc project assigned by the managementNecessary Skill / Experience ・At least...

Job Responsibilities Answering customer’s enquiry through telephone/ email/ live chat General service support & Counter ActivitiesNecessary Skill / Experience  1 year solid experience in customer service Good communication & trouble shooting skill Good computer & networking (routers / LAN / wireless) support knowledge Proficiency in MS...

Job Responsibilities Answering customer's enquiry through telephone/ email/ live chat General service support & Counter ActivitiesNecessary Skill / Experience  1 year solid experience in customer service Good communication & trouble shooting skill Good computer & networking (routers / LAN / wireless) support knowledge Proficiency in MS...

Responsibilities To provide professional concierge & customer services to clients via phone calls and email; To handle customer inquiries globally and fulfill customer requests Collecting and providing data entry of case information Handle ad hoc assignments and projects as assigned Requirements Higher diploma or above (Fresh Graduate also...

Diploma or above is preferredAt least 1 year of experience in customer services/call centre, preferably in telecom industry

KPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients' needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we also strive to become a responsible corporate citizen that has a positive impact on our environment...

Key Responsibilities: Assist in planning and execution of customer experience omnichannel strategy to build 360 joyful customer experience by engaging store team and other departments Assist in organizing store animations and activities ., VIP trips, customer events, etc. Coordinate and follow up actions of improvement through Service Excellence...

Provide one-stop service from enquiry to processing to HNW clients and/or intermediary from all distribution channels, including walk-in, hotline and email, etc.  Guide and coach the Customer Service Executive to resolve complicated case and share with them their experience and knowledge in order to develop the capabilities of the customer experience...

Your role: Support to acquire ICT products maintenance services contracts and maintain customer relationship for assigned customer accounts Strive to win-back untapped service users to increase service revenue and market share of the Company Manage the service sales cycle from service selling to service contract completion Liaise with customers...

Key Responsibilities: • Assist in planning and execution of customer experience omnichannel strategy to build 360 joyful customer experience by engaging store team and other departments • Assist in organizing store animations and activities ., VIP trips, customer events, etc. • Coordinate and follow up actions of improvement through Service...

Job Description Provide professional and empathetic customer service to all corporate clients. Effectively and efficiently interact with customers via phone and email Provide quotations for corporate clients and arrange food delivery to their workplace Coordinate with our account management team, delivery team, and restaurant vendors to problem solve...

about the role To have overall responsibility for Quality of Service and Customer satisfaction for all implemented Orange Business Services in-sourced and outsourced (Connectivity, IT Services, Mobility, UCC, Voice and/or integration solutions) services and solutions on assigned customer(s). (measured against Service Level Agreements). To be the...

Job Description Quality assurance of the Customer Service team based in Malaysia through regular communication and alignment with the Shared Service Center (SSC) leaders; Run investigations on complex customer inquiries, draw insights and propose enhancements Work closely with the local team to handle escalated cases from customers, including...

Your Role: To plan, control and manage the Call Center resources in meeting and exceeding the agreed service standards. To manage cost and budget, and to be responsible for traffic, resources and cost forecasting of the call center. To work closely with voice / telephony system by managing the interface of front and back office functions...

Responsibilities To achieve sales targets Maintain good relationship with existing customers for exploring more business opportunity Initiate new sales strategy and develop new business opportunities and channels with potential customers Process sales orders and related documentation and liaise with other departments to ensure timely deliveries to...

FIND YOUR 'BETTER' AT AIA We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us. We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even...

Responsibilities: As a project manager, you’ll establish the project timeline and closely track the progress of deliverables. This involves ensuring that tasks are completed within the specified timeframes. You’ll keep stakeholders and team members informed about project progress. Effective communication is crucial to maintain alignment and address any...

Job Responsibilities- B to B BD sales (All industries. such as Apparel, Restaurants, Electronic and Bunk)- Mainly build new relationship with Japanese Company (Cold calling is involved)- Provide after-sales service to clients and communicate clients' needs-Ad-hoc dutyNecessary Skill / Experience ・Business level of Japanese, English and Mandarin・At least...

Job Responsibilities- B to B BD sales (All industries. such as Apparel, Restaurants, Electronic and Bunk)- Mainly build new relationship with Japanese Company (Cold calling is involved)- Provide after-sales service to clients and communicate clients' needs-Ad-hoc dutyNecessary Skill / Experience ・Business level of Japanese, English and Mandarin・At least...

about the jobYou will lead and motivate the Customer Service Centre(s) team to ensure delivery of high-quality results that would improve customer satisfaction, company reputation and standard of fulfilling regulatory requirements. You will ensure the achievement of Customer Service Centre(s) performance KPIs (waiting time, handling time, Customer...