Customer Services Representative

Responsibilities Provide high quality and customer-friendly counter services to customers Handle customers' enquiries and deliver solutions by understanding their needs Cross-sell Personal Banking products Handle accounts opening and other financial transactions Requirements HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and...

about the role To have overall responsibility for Quality of Service and Customer satisfaction for all implemented Orange Business Services in-sourced and outsourced (Connectivity, IT Services, Mobility, UCC, Voice and/or integration solutions) services and solutions on assigned customer(s). (measured against Service Level Agreements). To be the...

Tasks As the  Customer Service Manager  you will perform the following duties : The responsibility for the smooth operations towards fulfillment of customer contracts and act as a consultant to customer in all matters of material and customer management Advising customers in finding the right solution. Manage the customer relationship and ensure...

Position Summary To support Customer Services Manager to manage staff, handle daily operation and assist the Customer Services Representatives in handling customer enquiries and complaints. Responsibilities Handle customers’ relevant banking enquiries and complaints Provide first-class customer service which meet the standards / requirements /...

Tasks The Inside Sales Representative  is responsible for: Sales and Relationship Management Perform flight planning tasks to optimize revenues, e.g. cargo load planning Perform sales activities on joint venture partner airline capacity Help the customers to find the right product & pro-actively sells transport solutions in collaboration...

Location: Hong KongRole Overview:The Business Development Representative (BDR) will provide support to a defined group of Hong Kong-based Account Managers (Sales Representatives). The BDR will be responsible for booking qualified meetings with target contacts within target accounts. The BDR will be responsible for identifying and engaging contacts in target...

What's the role? We are looking for a high calibre candidate with strong business acumen to unleash your high potential, starting as Sales Representative at our Hilti Store. Our people come from different walks of life with a shared dedication to high performance, consistent results. Who is Hilti? Hilti is where innovation is improving...

En Lyreco todos compartimos el objetivo común de luchar por la pasión, la excelencia, el respeto y la agilidad . Estamos orgullosos de ser líder europeo y el tercer mayor distribuidor de productos y servicios a nivel mundial para empresas en el lugar de trabajo. En Lyreco estamos comprometidos con el desarrollo de nuestros empleados y nuestro...

At Citi , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help...

Careerbuddy hiring for a client who is a pioneering B2B marketplace for used smartphones, connecting global electronic wholesalers with retail storefronts. Their platform, similar to a stock exchange for electronics, formalizes the second-hand market by matching buy and sell requests, providing real-time market prices, and ensuring transaction security.About...

about the jobYou will lead and motivate the Customer Service Centre(s) team to ensure delivery of high-quality results that would improve customer satisfaction, company reputation and standard of fulfilling regulatory requirements. You will ensure the achievement of Customer Service Centre(s) performance KPIs (waiting time, handling time, Customer...

Job Description SummaryDelivers professional activities in the Customer Service job family. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. May serve as primary contact and liaison between one or more major customers, Health Plans, Service Centers, and/or functional areas. Determines...

Company and Team Background Our reputable client is currently recruiting talents with enthusiasm and experience in customer service for the role, Customer Service Advisor. The incumbent plays a pivotal role in the call center providing exceptional customer service by handling inbound calls, addressing customer inquiries, and resolving complaints. Working in...

Enfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds around the globe. We underpin the investment operations of fund managers from our global offices spanning four continents. Our unique, seamless, SaaS-based platform is reshaping the global investment...

Provide one-stop service from enquiry to processing to HNW clients and/or intermediary from all distribution channels, including walk-in, hotline and email, etc.  Guide and coach the Customer Service Executive to resolve complicated case and share with them their experience and knowledge in order to develop the capabilities of the customer experience...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

What's the role? We’re looking for customer-focused Customer Service Officer in Town to kick start their careers in a rewarding, high-performing, international company. Who is Hilti? Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer...

Role Responsibilities Strategy To provide quality services and to assist up-selling and cross selling financial products/services to customers transacting at branches. To assist the Senior Branch Operations & Service Manager to: Achieve / exceed the business targets set. Control and administer the daily operations of the Branch / Priority...

about the job Handle inbound / outbound customer's enquiries in a professional and timely mannerMaintain good relationship with clients and assist in sales deal processing and follow-upAddress customer concerns and resolve issues promptly, escalating complex matters to appropriate departmentsCollaborate with internal teams to resolve customer inquiries and...

about the job You will monitor calls / livechat traffic and arrange adequate workforce to meet service targetsYou will motivate, coach and develop juniors to sustain high and quality service levelYou will support and manage the team to meet the service standardYou will assist and support supervisor to identify service quality gapsYou will implement service...