Customer Service Ambassador

We are looking for someone who has: Diploma or above in hospitalty or related discipline Minimum 3 years experience in service industry, preferably in Front Office or Airline operations Excellent command of spoken English, Cantonese and Putonghua Self-motivated and well-organised Able to work independently and under pressure Candidates with...

Our Hong Kong Client Relations Centre supports clients across the Asia-Pacific region by phone, email, live chats and social media. We are looking for people passionate about delivering the highest standard of customer service to our discerning clients. You will use your skills as a people-person to provide personalised luxury service to a range of diverse...

Our Hong Kong Client Relations Centre supports clients across the Asia-Pacific region by phone, email, live chats and social media. We are looking for people passionate about delivering the highest standard of customer service to our discerning clients.   You will use your skills as a people-person to provide personalised luxury service to a range of...

Job Mission: CHANEL is committed to preserve and safeguard the incomparable quality of each creation. With that, the Chanel & Moi program was created, which reveals a series of aftersales initiatives and services, to demonstrate our lifetime engagement with clients and our CSR commitment. To be ahead of the curve, HKMO Fashion organization will become...

Job Description In this position you will.... …collect market insights, prepare sales and product relevant training to drive sales. Manage relationship with frontend sales at retailers and communicate with distributors to maintain business relationship and drive business growth. You will be responsible for… Visiting and meeting with...

about the jobYou will lead and motivate the Customer Service Centre(s) team to ensure delivery of high-quality results that would improve customer satisfaction, company reputation and standard of fulfilling regulatory requirements. You will ensure the achievement of Customer Service Centre(s) performance KPIs (waiting time, handling time, Customer...

Job Description SummaryDelivers professional activities in the Customer Service job family. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. May serve as primary contact and liaison between one or more major customers, Health Plans, Service Centers, and/or functional areas. Determines...

Company and Team Background Our reputable client is currently recruiting talents with enthusiasm and experience in customer service for the role, Customer Service Advisor. The incumbent plays a pivotal role in the call center providing exceptional customer service by handling inbound calls, addressing customer inquiries, and resolving complaints. Working in...

Tasks As the  Customer Service Manager  you will perform the following duties : The responsibility for the smooth operations towards fulfillment of customer contracts and act as a consultant to customer in all matters of material and customer management Advising customers in finding the right solution. Manage the customer relationship and ensure...

Responsibilities Provide high quality and customer-friendly counter services to customers Handle customers' enquiries and deliver solutions by understanding their needs Cross-sell Personal Banking products Handle accounts opening and other financial transactions Requirements HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and...

Provide one-stop service from enquiry to processing to HNW clients and/or intermediary from all distribution channels, including walk-in, hotline and email, etc.  Guide and coach the Customer Service Executive to resolve complicated case and share with them their experience and knowledge in order to develop the capabilities of the customer experience...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Officer, Regulatory Compliance Services Hong Kong Mon - Fri, 9am - 6pm Hybrid The position  Our Regulatory and Compliance Services (RCS) ensure our clients to meet both their local and global regulatory needs and provide customized support to keep our clients informed of the evolving regulatory requirements impacting their business. Our team based...

What's the role? We’re looking for customer-focused Customer Service Officer in Town to kick start their careers in a rewarding, high-performing, international company. Who is Hilti? Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer...

about the job Handle inbound / outbound customer's enquiries in a professional and timely mannerMaintain good relationship with clients and assist in sales deal processing and follow-upAddress customer concerns and resolve issues promptly, escalating complex matters to appropriate departmentsCollaborate with internal teams to resolve customer inquiries and...

about the job You will monitor calls / livechat traffic and arrange adequate workforce to meet service targetsYou will motivate, coach and develop juniors to sustain high and quality service levelYou will support and manage the team to meet the service standardYou will assist and support supervisor to identify service quality gapsYou will implement service...

Job Summary . Responsible for the booking and provision of transportation; and ensure the limousine is maintained in top condition to achieve high satisfaction; Maintain close communication with the airport representatives and the on-the-road drivers; Supervise baggage storage whenever necessary and that correct records are kept, and all...

FIND YOUR 'BETTER' AT Blue Cross If you believe in better, we’d love to hear from you. About the Role Responsible for handling customer inquires via telephone, email, or online platform Duties / Accountabilities Handle bilingual phone-in and walk-in customer enquiries; Handle bilingual emails/livechat enquiries from customers; Work closely...

Maintain WMS on a daily basis Closely work with the operation team in the warehouse Answer customer inquiries Provide friendly and professional service to our clients Coordinate the job of other customer services Good control of delivery from supplier Good coordination with warehouse and other related internal department Correct information input into...

Job Responsibilities Answering customer's enquiry through telephone/ email/ live chat General service support & Counter ActivitiesNecessary Skill / Experience  1 year solid experience in customer service Good communication & trouble shooting skill Good computer & networking (routers / LAN / wireless) support knowledge Proficiency in MS...