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Customer Delight Ambassador

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Aspire Lifestyles Full time

About Aspire Lifestyles:

We are a global leader in providing premium concierge and affluent services to our clients' customers. Our expertise lies in delivering exceptional experiences that drive loyalty and create value in customer portfolios.

Your Key Responsibilities:

  • Develop strong relationships with customers through personalized interactions.
  • Provide expert solutions and recommendations to meet various customer requests.
  • Understand and leverage client brand promises to deliver tailored experiences.
  • Represent clients' brands professionally to build their market profile.
  • Pursue excellence in customer satisfaction.

Requirements and Qualifications:

  • Certificate or diploma in mass communication, business studies, tourism, or related field.
  • At least 2 years of customer service experience in any industry.
  • Concierge or travel industry experience is an asset.
  • Omnichannel work experience is preferred.