Senior Account Management Executive

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China foodpanda Full time
Job Overview

As a Senior Account Management Executive at foodpanda, you will be responsible for developing and maintaining strong relationships with key retail and FMCG brands. Your primary goal will be to activate services that facilitate portfolio and revenue growth, while meeting or exceeding goals for account retention, development, and maintenance.

Key Responsibilities
  • Represent foodpanda as an ambassador and develop a trusted advisor relationship with key retail and FMCG brands.
  • Activate services such as compliance performance, promotional deals, and online marketing packages to facilitate portfolio and revenue growth.
  • Work with strategic accounts to develop their online strategy and operations to maximize their earnings from foodpanda mall.
  • Understand the issues and pain points facing strategic accounts and research and execute scalable solutions.
  • Communicate clearly the progress of monthly and quarterly initiatives.
  • Ensure timely and successful delivery of solutions according to partner vendors' needs and objectives.
  • Work closely across Content, Sales, and Marketing teams for front-end enhancements, campaign participation, and demand generation.
Requirements
  • At least 2 years' experience in sales or account management role.
  • Candidate with more experience will be considered as Senior Associate Key Account Manager.
  • Ability to analyze and draw inferences from data.
  • Experience in delivering client-focused solutions based on partner vendors' needs.
  • Detail-oriented with proven ability to manage multiple projects at a time.
  • Great communication and interpersonal skills.
  • Self-motivated and goals-oriented.
  • Proficiency in both English and Cantonese, fluency in Mandarin would be a plus.
  • Knowledge in Chinese Word Processing is mandatory.
  • Knowledge in the use of Salesforce preferred.


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