Helpdesk and Support Professional

IT Helpdesk Support RoleWe are looking for an IT Helpdesk Support Professional to join our team at 博賢集團 CTI Group. As a key member of our IT department, you will be responsible for providing top-notch technical support to our staff and clients.Key Responsibilities:Respond to IT Incidents: Handle IT helpdesk requests, troubleshoot system performance...

About UsPrimetech Technology Limited is a dynamic technology company seeking a talented individual to join our team as a Helpdesk Support Specialist. As a key member of our IT department, you will play a crucial role in ensuring the smooth operation of our systems and providing excellent customer support.In this role, you will work closely with our team to...

Job OverviewNityo Infotech is seeking an experienced IT Support Professional to join our team. As a key member of our support group, you will be responsible for resolving complex technical issues and providing exceptional customer service.Responsibilities:Escalate incidents from the Helpdesk and troubleshoot software applications and infrastructure.Provide...

IT Support SpecialistSolutions Support Specialist (POS) Role OverviewAs a dedicated IT Support Specialist, you will play a crucial role in providing exceptional support to our customers by resolving technical queries related to our business application software products.Key Responsibilities:Handle customer inquiries and provide timely solutions to their...

Job Title: System AdministratorWe are seeking a highly skilled System Administrator to join our team at Bank of China. As a key member of our Information Technology Department, you will be responsible for managing IT Helpdesk tickets in a timely manner and resolving user queries quickly and effectively.The successful candidate will have a strong background...

Job Summary:We are seeking a highly motivated and detail-oriented IT Help Desk Associate to join our team at Computer And Technologies Holdings Limited.About the Role:Provide technical support to customers via phone, email, or in-person, resolving issues related to our business application software products.Offer application support services such as...

IT Technical Support / Helpdesk Support (Senior/ Junior) 4 days ago Be among the first 25 applicants Job Responsibilities: Handle IT helpdesk requests. Provide technical support for hardware and software issues via phone, in-person, or remotely. Ensure all IT incidents and user requests are properly logged, responded to, and escalated. Install, configure,...

Job Responsibilities: Deploy, manage, and troubleshoot on Linux/Windows. Ensure problems are satisfactorily resolved in a timely manner. Perform routine inspection and fault prevention. Responsible for system administration of Lotus Notes, AD, VPN, and Backup. Monitor infrastructure systems and implementation. Handle customers' technical questions on...

Solutions Support Specialist (POS) (Ref: CC/ERM/SSS) Posted on 10/12/24 12:00 Full Time Hong Kong SAR Responsibilities: Handling customers' technical questions on our business application software products Providing application support services such as troubleshooting, system testing, product installation, configuration, consultation Working closely with...

Job Overview:The Hong Kong Genome Institute is seeking an experienced IT support engineer to join our team. As an IT support engineer, you will be responsible for providing technical support to our internal users, resolving technical issues, and maintaining the smooth operation of our IT systems.Responsibilities:Provide technical support via calls and...

Our client, a prestigious investment banking firm, is seeking a dynamic and proactive Technical Support Engineer. The ideal candidate will possess a strong technological background, a commitment to delivering exceptional service, and a genuine enthusiasm for professional growth. Familiarity with financial markets and trade lifecycle processes will be an...

Job Description:We are seeking a highly skilled and experienced IT support engineer to join our team at the Hong Kong Genome Institute. As an IT support engineer, you will be responsible for providing timely and effective front-line IT solutions to our internal users.Key Responsibilities:Provide technical support via calls and emailsTroubleshoot and resolve...

Financial Data Support ExpertWe are seeking a skilled Data Support Engineer to join our team at Principle Partners.About the Job:Provide technical support to researchers and traders for data access and usage.Collaborate with data engineers to resolve complex data issues.Train new hires on efficient use of data tools and processes.Manage JIRA workflows and...

Job Title: IT Technical Support SpecialistWe are seeking a skilled and experienced IT Technical Support Specialist to join our team at 博賢集團 CTI Group.Job Responsibilities:Techincal Support: Handle IT helpdesk requests, provide technical support for hardware and software issues via phone, in-person, or remotely.Incident Management: Ensure all IT...

Hong Kong International School seeks a qualified and enthusiastic Pedagogical Support Professional to join our team. As a key supporter of our educational program, you will provide guidance and assistance to our students, helping them achieve academic success and personal growth.Job Requirements:Bachelor's degree in Education or related field;Minimum 1 year...

The Centre for Oncology and Immunology is a leading hub for innovative anti-cancer and immuno-oncology drug development. As a Senior Executive Assistant, you will play a critical role in supporting the Centre's research team in achieving its goals.Key responsibilities include maintaining the Centre's online presence, managing social media channels, and...

About the RoleWe are seeking a highly motivated and skilled Technical Support Specialist to join our team at the Hong Kong Genome Institute.The successful candidate will be responsible for providing front-line IT support to our internal users, addressing user inquiries via calls and emails, troubleshooting and resolving hardware, software, and IT services...

Job Summary:We are seeking a skilled IT Support Specialist to join our team at Amaris Consulting. As a key member of our support staff, you will be responsible for providing second-line investigation and diagnosis, resolving incidents/service requests, and escalating unresolved issues within agreed timescales.Key Responsibilities:Investigate and diagnose...

Key ResponsibilitiesProvide 1st & 2nd level technical support for all Engineering systems and services in the Hong Kong office. Support global users remotely via remote control tools and telephone. Deliver "at-desk" support and proactive floor-walking assistance on a rotational basis. Take full ownership of tickets, ensuring timely updates, resolution, and...

Hedge Fund Data Support EngineerAt Principle Partners, we're seeking a technically skilled Data Support Engineer to support our quantitative researchers and traders in navigating and using extensive datasets.About the Role:Provide first-line support to researchers and traders for data access and usage.Collaborate with data engineers to resolve data...