Front Desk Lead

22 hours ago


Hong Kong Island, Hong Kong SAR China Shangri-La Group Full time

Shangri-La Group is renowned for its distinctive Asian hospitality and operates several luxury hotels in Hong Kong. As an employer with high levels of colleague engagement, we prioritize the development of our employees through various learning programs.

Job Description

The Front Office Supervisor role involves ensuring all guest interactions are handled professionally, performing check-in and check-out functions efficiently, and building relationships with guests to enhance their experience.

Requirements
  1. A Higher Diploma or above in Hospitality Management or a related field
  2. Minimum 3 years of relevant experience in hotels with similar capacity
  3. Strong leadership, interpersonal, and organizational skills
  4. Excellent command of spoken English, Cantonese, and Putonghua

We treat all information provided by applicants with confidentiality and use it only for recruitment purposes.



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