Front Desk Associate
1 week ago
Job Summary:
The Conrad Hong Kong seeks a highly motivated Guest Services Agent to provide exceptional service to our discerning guests.
Responsibilities:
- Handle restaurant reservations and ensure timely and accurate entry and updates of reservations
- Respond to in-room dining orders from hotel guests
- Monitor the WeChat in-room dining system
- Handle incoming and outgoing calls efficiently
- Record and process wake-up calls accurately
- Handle guest messages promptly
Requirements:
A minimum of Form 6 or above with a certificate in Hospitality Management and one year of relevant experience are required.
Excellent communication skills and a good command of spoken English, Putonghua, and Cantonese are essential.
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