Client Service Liaison
3 weeks ago
We are seeking a highly motivated and detail-oriented Client Relationship Officer to join our team at Zeal Group.
Key Responsibilities:
- Provide exceptional customer service to VIP clients through various channels in our Premium Service Centre.
- Act as a dedicated site visit ambassador for agents and customers, ensuring a seamless experience during their visits.
- Coordinate with internal teams and external providers to arrange permits, accommodations, and transportation for customers.
- Organize relationship-building activities and events with internal and external stakeholders.
- Assist in providing quality services and financial solutions to customers, meeting their needs and expectations.
- Support administrative and maintenance functions in the centre.
Requirements:
- Degree in Business, Banking & Finance or related fields.
- Minimum 3 years of experience in Client Relations or Administrative roles, preferably in Banking or Financial services.
- Self-motivated, independent, and client-focused individual.
- Strong negotiation, communication, interpersonal, and analytical skills.
- Fluency in written and spoken English and Chinese.
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