Customer Service Liaison

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China moomoo Full time
Job Description:

We are seeking a highly skilled and motivated Customer Service Liaison to join our team at Moomoo. In this role, you will be responsible for providing exceptional customer service, handling account document reviews, and performing administrative tasks.

About the Role:

This is an exciting opportunity to work in a dynamic environment where no two days are the same. As a Customer Service Liaison, you will be the first point of contact for our clients, responding to their inquiries, resolving issues, and providing general administrative support.

Key Responsibilities:
  • Assist with account document reviews for new and existing accounts
  • Provide general administrative support to the office, including data entry and filing
  • Make calls to existing clients for services renewal
  • Assist with ad-hoc projects and assignments as required
Requirements:
  • Secondary education or above in any discipline
  • Excellent communication and interpersonal skills
  • Proficient in PC applications, including Excel, Word, and Chinese Word Processing
  • Customer-focused, proactive, and eager to learn
  • Good command of English, Cantonese, and Mandarin
  • Fresh graduate will be considered
What We Offer:
  • A competitive salary: $35,000 - $45,000 per annum
  • A supportive and dynamic work environment
  • Opportunities for career growth and development
  • A fun and collaborative team culture


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