Guest Services Associate
7 days ago
In the heart of Rosewood Hong Kong's majestic harbour estate, we seek passionate and dedicated Associates to elevate the art of hospitality. As a Services Centre Associate, you will play a pivotal role in fostering meaningful connections with our guests and colleagues.
Our company's innovative culture encourages creativity and imagination, empowering our Associates to craft unique and memorable experiences for themselves and our valued guests.
Essential Duties- Foster positive interactions with guests and colleagues through excellent communication skills
- Respond promptly to incoming calls using proper telephone etiquette
- Deliver wake-up calls in a timely and courteous manner
- Work flexible schedules, including overnight shifts, to provide comprehensive support
- An academic background in Hospitality or Tourism management is beneficial
- Previous experience in a similar setting, such as a luxury hotel, is advantageous
- Proficiency in English, Putonghua, and Cantonese is crucial; further language skills are welcome
- Demonstrated commitment to providing exceptional guest service and attention to detail
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Guest Service Officer
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Guest Experience Associate
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Services Centre Associate
7 days ago
Hong Kong Island, Hong Kong SAR China Rosewood Hotel Group Full timeRosewood Hong Kong celebrates a culture in which Rosewood Associates are inspired to look at life a little differently, through a lens of limitless possibilities. We aim to create an innovative culture of intimate and casual, yet refined, hospitality, empowering Rosewood Associates to create indelible memories for themselves, for one other and for our...
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Personalised Guest Services Associate
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Culinary Service Associate
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Guest Services Officer
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Hotel Guest Experience Associate
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Guest Services Liaison Officer
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Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeJob DescriptionThe Telecommunications Officer is responsible for performing technical operations of the PABX equipment and restaurant reservation system at Mandarin Oriental, Hong Kong within the Exceptional Experience Centre.This role requires delivering quality services to our guests in line with company standards. The officer reports directly to the...
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Reception and Guest Services Coordinator
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Guest Experience Professional
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