Digital Transformation Expert

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

Job Title: Digital Transformation Expert

About Classy Wheeler Limited

Classy Wheeler Limited is a regional IT services and solutions provider. Our mission is to deliver innovative digital transformation solutions that drive business success.

Estimated Salary: $120,000 - $180,000 per year

Job Description:

We are seeking an experienced Solutions Architect to join our team in IC. As a key member of our pre-sales solutioning team, you will be responsible for providing technical and domain expertise to support local teams, especially in areas of Smart & Safe City, Digital Transformation, Analytics/AI, Automation (RPA), and Infrastructure/Network Integration.

Your primary focus will be on working collaboratively with sales teams, partners, and customers to identify, qualify, and position targeted solutions from our Group's solution portfolio. You will lead cross-functional teams and apply solutioning experience to work on different levels of abstraction to support management in making strategic analysis or decisions.

You will promote and adapt approved solution portfolios for local sales and delivery teams to drive closure of opportunities and be accountable for the completion of customer projects. Additionally, you will build, maintain, and cultivate strong relationships with technology solution partners and customer relationships at all levels to deliver solutions that meet customer business requirements.

Responsibilities:

  • Provide technical and domain expertise to support local teams.
  • Work collaboratively with sales teams, partners, and customers.
  • Lead cross-functional teams and apply solutioning experience.
  • Promote and adapt approved solution portfolios.
  • Build, maintain, and cultivate strong relationships with technology solution partners and customers.
  • Detect and capitalize on opportunities to expand the customer relationship and grow revenue through upselling and cross-selling.
  • Deliver compelling presentations and live demonstrations across key portfolio solution offerings.
  • Drive successful project delivery.
  • Create and/or evaluate technical designs from cross-vendor engagements for customers.
  • Participate in design reviews to ensure alignment with customer business requirements.
  • Drive post-project debrief sessions, archive intellectual property, and transfer knowledge to sales, delivery, and support teams.
  • Provide leadership and support to resolve mission-critical customer issues technically and to customer satisfaction.

Required Skills and Qualifications:

  • University Degree in Information Technology, Electrical Engineering, Computer Science, or related discipline.
  • At least 15 years in the IT/communications industry with solid pre-sales solutioning and proven project management experiences for large projects.
  • Experience in preparing technical/architect blueprint and in designing distributed systems.
  • Strong knowledge in Analytics/AI, Smart Vertical Applications, Infrastructure Design, Application Modernization, Sensors, Automation, and Digital Transformation Consulting or Change Management.
  • Practical experience and knowledge on IPTV, Video on Demand, transportation/law enforcement/airport projects, Location Based Way-finder, and business development experience will be an advantage.
  • Self-motivated with a positive "can-do" attitude, creative with excellent presentation, communication, negotiation, and interpersonal skills including strong persuasive techniques.
  • Ability to lead, develop, and maintain respectful and trusting relationships.
  • Proficient in written and spoken English is a must.

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