Executive Director of Digital Transformation

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

About HKT:

HKT is a leading telecommunications service provider in Hong Kong. Our mission is to deliver innovative and customer-centric solutions to empower our customers' digital lives.

Salary: HK$1,200,000 - HK$1,500,000 per annum

Job Description:

We are seeking an experienced Executive Director of Digital Transformation to lead our customer success efforts within the Group IT Generative AI/AI Automation Division. The successful candidate will be responsible for driving the adoption and utilization of AI solutions across the organization, working closely with business units to identify opportunities and develop business cases.

Key Responsibilities:

  • Digital Transformation Strategy: Develop and execute a comprehensive digital transformation strategy to ensure the successful onboarding, training, and use case identification for AI solutions within the organization.
  • Azure Partnerships: Collaborate with Commercial group to identify potential opportunities for AI project partnerships with external partners, such as Microsoft Azure.
  • Project Prioritization: Work closely with IT teams to prioritize and successfully implement AI projects, ensuring alignment with business objectives and stakeholder expectations.
  • Relationship Building: Develop and maintain strong relationships with key stakeholders across the organization, including business units and Commercial group, corporate functions and control parties, via various initiatives such as engagement roadshows, discussion forums, brainstorming workshops, etc.
  • Business Cases: Identify and develop business cases / justifications for AI solutions, working closely with subject matter experts to ensure technical feasibility and ROI analysis.
  • Thought Leadership: Provide thought leadership and guidance on AI adoption and utilization best practices, staying up-to-date with industry trends and emerging technologies.

Requirements:

  • Experience: 10+ years of experience in IT, with a focus on customer success, consulting, or project management.


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