Remote Workforce Support Specialist
4 days ago
We are seeking a skilled HR Operations Manager to join our team. In this position, you will be responsible for executing all daily HR operations, including document preparation and benefit administration. You will also be responsible for proactively identifying opportunities to enhance the service provided by HR and implementing meaningful changes.
Main Responsibilities
- Develop and implement strategies to improve HR processes and services for remote employees.
- Provide exceptional customer service to remote employees and managers, addressing their unique needs and challenges.
- Collaborate with key stakeholders to develop and maintain employment documents and policies for compliance in a remote workforce context.
- Participate in special projects on a local and global basis as required.
Requirements
- Bachelor's Degree with minimum 5 years of HR Operation experience in a fast-paced environment.
- Fluency in written and spoken English and Chinese (Mandarin or Cantonese).
- Strong customer orientation in the delivery of internal services.
- Ability to manage and prioritize multiple work streams rapidly and effectively.
- Strong aptitude for problem solving and the drive to think creatively.
- Ability to work independently, under pressure with frequent deadlines.
- Ability to handle confidential information, professionally and appropriately.
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